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I have a newer 42 inch,4k hitachi tv. this morning it wont…

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I have a newer...

I have a newer 42 inch,4k hitachi tv. this morning it wont come on. the blue light at the bottom will come on . but no picture. thx for any help. james

Technician's Assistant: Is your Hitachi TV connected to a surge protector or power strip?

Yes. a surge protector

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes I unplugged for about five minutes

Submitted: 7 months ago.Category: TV
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Answered in 3 minutes by:
12/6/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello, My name is ***** ***** I'll be helping you with this.

A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
Also ,Could you please give me the model number written on the tv`s back cover ?

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TV Technician: Jack, Technician replied 7 months ago

As you don`t seem to be available at this time I will step out for a bit , just send me a reply and I`ll get back to you upon return

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