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Tv problem

Customer Question
Tv problem
Submitted: 7 months ago.Category: TV
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Answered in 27 minutes by:
12/6/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,870
Experience: Custom home theater installer, authorized dealer top brands.
Verified
Can you tell me the model of the tv and the specific problem you’re having with it?
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Customer reply replied 7 months ago
Samsung Smart TV 6O inch from 2011
TV Technician: Nathan, Installer replied 7 months ago

I would need the complete model number from the back of the tv, and a detailed description of the problem, please.

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Customer reply replied 7 months ago
The Direct TV remote volume control and on/off button is not synchronized with TV
Customer reply replied 7 months ago
The channel changer works
TV Technician: Nathan, Installer replied 7 months ago

Thank you for the model,

did the directv remote work on this tv previously? Or is this a new remote you're using for the first time?

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Customer reply replied 7 months ago
Remote worked on Old LG TV
TV Technician: Nathan, Installer replied 7 months ago

Have you just changed this directv box over to the samsung tv?

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TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.

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Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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