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I bought a Bravia and I had to increase the color,

Customer Question
Hi my name is*****...

Hi my name is***** bought a Bravia and I had to increase the color, brightness and tint in order to see the picture. It is very difficult to watch in the afternoon. Plus I see the writing shadows of the writing or banners from the previous productions. Such of a news segment.

Technician's Assistant: How old is your Bravia?

I am not sure. Is there a way to find out?

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes and yes

Technician's Assistant: How long has this been an issue with your Bravia? What happened right before this?

About a year and a half

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No, can't think of anything

Submitted: 7 months ago.Category: TV
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Answered in 2 minutes by:
12/6/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,837
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

What is the model of the tv?

Does this happen at different times of day primarily or is it all the time?

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TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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