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Tv screen has blurb "no media". DVD & Blue rays won't

Customer Question
play.What to do?...
Tv screen has blurb "no media". DVD & Blue rays won't
play.What to do?
Submitted: 7 months ago.Category: TV
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Answered in 59 minutes by:
12/6/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
Screen displays resume or back to beginning of movie but does neither. The words are on the screen but not active.
TV Technician: Harry, Customer Service replied 7 months ago

Are you using a streaming stick such as a ROKU?

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Customer reply replied 7 months ago
I only use the tv with the blue ray machine. I can talk about it at about 6p.m. O.k?
TV Technician: Harry, Customer Service replied 7 months ago

Sure

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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