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Or evening). I have a Samsung LNFT1953H TV and we now are…

Customer Question
Good morning (or evening)...

Good morning (or evening). I have a Samsung LNFT1953H TV and we now are receiving voice information whenever we try to change channels. The voice tells us what the program is, etc. We would like to stop these announcements.

Technician's Assistant: How old is your LNFT1953H?

I am not sure, but probably about 5 years>

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The only two sources we have available are TV and HDMI. I have not tried TV since we only watch cable.

Technician's Assistant: How long has this been an issue with your LNFT1953H? What happened right before this?

I don't know that anything changed, but my wife or I may have pushed a wrong button. We have 2 remote controls: Samsung TV remote (from the set) and the cable remote from Xfinity (Comcast). I have been trying to use the TV remote to set up the set, but not working.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Pearl, I think that would be as much fun as I am allowed for today...

Submitted: 4 months ago.Category: TV
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Answered in 7 minutes by:
12/5/2017
TV Technician: Jack, Technician replied 4 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,074
Experience: 40 years experience as audio,video repair and installation tech
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A few questions coming up and please note that there may be delays between replies if i have to gather various info .
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Please send me a hello so i know you can see my reply ?

Note that myself I do not send the phone offers that you will receive , they are automated by the website and I`m not available for it at this time but another expert might be if you`d rather do this on the phone .
Otherwise you can just ignore them if you don`t want it , i have no control over those.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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