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Only the smart tv comes on no picture. HDMI yes

Customer Question
Only the smart tv...

Only the smart tv comes on no picture

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

HDMI yes

Technician's Assistant: Was there a power outage recently?

No

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
12/5/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,536
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 7 months ago

What's the model number off of the back of the TV and how old is it?

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