TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

It's just said, Weak or no signal, RCA, Just today, No

Customer Question
It's just said Technician's...

It's just said

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Weak or no signal

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

RCA

Technician's Assistant: How long has this been an issue with your RCA? What happened right before this?

Just today

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 8 minutes by:
12/5/2017
TV Technician: Jack, Technician replied 6 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,339
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello, My name is ***** ***** I'll be helping you with this.

A few questions coming up and please note that there may be delays between replies if i have to gather various info ;

What is connected to this tv ?
Cable box,satellite,dvd,games etc. ?
Also ,Could you please give me the model number written on the tv`s back cover ?

Ask Your Own TV Question
Customer reply replied 6 months ago
Satellite box direct tv
Customer reply replied 6 months ago
Wait
TV Technician: Jack, Technician replied 6 months ago

O.k then you are simply on the wrong input

Look on the tv`s remote for the INPUT (or SOURCE ) button then press it repeatedly to go through the various inputs until you get to your cable/satellite box or select that input from the input list once opened if you know which one it is , typically HDMI 1 for example.

Ask Your Own TV Question
TV Technician: Jack, Technician replied 6 months ago

Make sure the sat. box is turned on by the way

Ask Your Own TV Question
Customer reply replied 6 months ago
Rca model # LED40E45RH
TV Technician: Jack, Technician replied 6 months ago

Thanks but thats not needed now

Did you try what i suggested above ?

Ask Your Own TV Question
TV Technician: Jack, Technician replied 6 months ago

you are simply on the wrong input

Look on the tv`s remote for the INPUT (or SOURCE ) button then press it repeatedly to go through the various inputs until you get to your cable/satellite box or select that input from the input list once opened if you know which one it is , typically HDMI 1 for example.

Ask Your Own TV Question
Customer reply replied 6 months ago
In source pick cable or air
TV Technician: Jack, Technician replied 6 months ago

You`re not at the right place you`re in the tv channel menu , get out of there and press the INPUT BUTTON on the remote

Ask Your Own TV Question
TV Technician: Jack, Technician replied 6 months ago

I`m ready to accept your phone request but first i want to make sure you understand that this cost an extra $26
Do you still want that call or do you wish to continue in chat mode ?
That offer was sent automated by the website by the way , NOT ME

Ask Your Own TV Question
TV Technician: Jack, Technician replied 6 months ago

I`m going out for the night , find that input button on the remote and select hdmi 1 in the input list , if not there try them all , you are simply on the wrong input

Do not open the menu its not in there

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jack Your Own Question
Jack
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,339
11,339 Satisfied Customers
Experience: 40 years experience as audio,video repair and installation tech

Jack is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Problem communicating with satellite dish (775) It's Bob
It's Bob Osgood's tv located in Lee me. It's a Insignia LED Tv model#ns-39d310na15 Rev.A approx. 3 yrs old … read more
Jack
Jack
Technician
11,339 satisfied customers
We have Direct tv satellite service now. How is direct tv
We have Direct tv satellite service now. How is direct tv now different? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,665 satisfied customers
Can't get it to input for hdmi. Insignia. HDMI ps3. Havent
Can't get it to input for hdmi JA: What's the brand and model number of your TV? How old is it? Customer: Insignia JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Custom… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
There is sound but no picture. HDMI is plugged in. Not that
Not that I know of. We watched earlier in the day. Just got back from outing and no picture … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
TV is saying satellite not working. Goes on and off several
TV is saying satellite not working. Goes on and off several times. Been doing this for 2 days. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
It has no sound. HDMI. The tv is connected through an Xbox
It has no sound JA: Are all the cables at the back of your TV connected tightly to the right sockets? Customer: Yes JA: What type of input cables are you using: HDMI, RCA (red, yellow, and white cable… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am unable to get my new Dish/Wally/ portable satellite
I am unable to get my new Dish/Wally/ portable satellite dish to work. The green receiver light comes on Wally, but nothing on TV screen, I've replaced batteries in the remote, unplugged the receiver … read more
Harry
Harry
1,936 satisfied customers
Bought demo. from Wal Mart. Have HDMI cable hooked to Direct
Bought demo. from Wal Mart. Have HDMI cable hooked to Direct TV satellite box and TV ( Vizio mod. E43-E2 ). Cannot find where to attach satellite cable. No signal. Did not come with a factory remote. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Input button will not show TV cable or satellite on any
Input button will not show TV cable or satellite on any position just happened/ our Direc TV is working fine on another set so reception is not the problem. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,665 satisfied customers
One TV from satellite picture is excellent all others are
One TV from satellite picture is excellent all others are snowy … read more
Harry
Harry
1,936 satisfied customers
My satellite antenna is having trouble finding satellites;
My satellite antenna is having trouble finding satellites; and once found, it loses the signal … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
My tv not connecting to server---directv satellite service.
my tv not connecting to server---directv satellite service … read more
Harry
Harry
1,936 satisfied customers
HDMI ports don't d. Hdmi ports don't seem to be working. But
we think it existed all along we didn't realize it till we moved the tv and tried to use a fire stick with it … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
No picture or sound. Says there is no signal. HDMI is there.
No picture or sound. Says there is no signal. JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? Customer: HDMI is there JA: Was there a power outage rece… read more
Jack
Jack
Technician
11,339 satisfied customers
I have a DIRECTV satellite with the portable 'genie' in my
I have a DIRECTV satellite with the portable 'genie' in my bedroom. I am disabled; last night I fell hitting the cedar chest that had tv and equipment. There are two black boxes besides the genie. One… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I use an HDMI cable to mirror this PC to my 49" HDMI TV,
I use an HDMI cable to mirror this PC to my 49" HDMI TV, works fine, but no audio. How to get the audio? what do I do? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Was watching T.V. (through satellite).....than the screen
was watching T.V. (through Bell satellite).....than the screen went black and now there is no sound.....not even through the receiver … read more
Jack
Jack
Technician
11,339 satisfied customers
HDMI cable is in the HDMI 1 position but not working.
HDMI cable is in the HDMI 1 position but not working. Something that says ViA is on … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,665 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x