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I was watching it Friday night around 11pm and I heard a pop…

Customer Question
I was watching it...

I was watching it Friday night around 11pm and I heard a pop that sounded like it came from n

Technician's Assistant: What's the brand and model number of your TV? How old is it?

It's s samsung model number UN55F6300AF. I bought it in either Oct or Nov or Dec 2013

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Nothing works,it popped and no picture, no sound nothing

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I tried unplugging it for awhile and still nothing when I plugged it back in

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
12/3/2017
TV Technician: Mike G., Technician replied 7 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,466
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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TV Technician: Mike G., Technician replied 7 months ago

Let me know when you are ready

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