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Cannot get Netflix on my tv. Says cannot access at this

Customer Question
Cannot get Netflix on...

Cannot get Netflix on my tv

Technician's Assistant: Are you getting any error messages when you try to connect to Netflix?

Says cannot access at this time

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

Yes can get Netflix on comp and I pad but not on tv

Submitted: 7 months ago.Category: TV
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Answered in 2 minutes by:
12/3/2017
TV Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,332
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 7 months ago

- Could you please get me the complete model number written on back cover or side panel of TV?

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