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I forget my Samsung account what can I do? Samsung galaxy…

Customer Question
I forget my Samsung...

I forget my Samsung account what can I do?

Technician's Assistant: What Samsung model do you have? How old is it?

Samsung galaxy S8+

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Decided to reset to factory data

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

Are expert on tv or cellphone?

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Need technician on cellphone

Submitted: 7 months ago.Category: TV
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Answered in 5 hours by:
12/3/2017
TV Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,373
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 7 months ago

You can retrieve your Samsung account at:
https://www.samsung.com/us/support/answer/ANS00045331/

--------------------
Happy Holidays!
Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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