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VCR/DVD player is on and running but we cannot get it to…

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VCR/DVD player is on and...
VCR/DVD player is on and running but we cannot get it to talk to the TV, a VIZO
Submitted: 7 months ago.Category: TV
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Answered in 8 minutes by:
12/3/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello, My name is ***** ***** I'll be helping you with this.

A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
Also ,Could you please give me the model number written on the tv`s back cover and dvd/vcr as well ?

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TV Technician: Jack, Technician replied 7 months ago

I`m sorry but something just came up and I will have to opt out now.

You don`t have to do anything , your question will be reposted for other techs. to see and jump in.
Please just standby and someone should be with you shortly .

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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
VIZIO TV model #5420-B1 DVD/VCR DV22609 C 2012 D
TV Technician: Jack, Technician replied 7 months ago

I`m back around , still need help with this connect ?

If so then please give me the brand name of the dvd/vcr and check the model number again , this one does not compute

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Customer reply replied 7 months ago
MAGNAVOX DV226MG9 C
TV Technician: Jack, Technician replied 7 months ago

O.k then give me a few minutes please

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TV Technician: Jack, Technician replied 7 months ago

That would be DV220....... for the magnavox

Did you have in mind to use the vcr part as well or only the dvd ?

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Customer reply replied 7 months ago
both, mostly the DVD. choice works fine, the unit has worked before for somebody who knew what they were doing.
TV Technician: Jack, Technician replied 7 months ago

OK and I would guess that you e using a set of red/white /yellow cables /plugs ?

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Customer reply replied 7 months ago
that is correct
TV Technician: Jack, Technician replied 7 months ago

O.k then first on the dvd/vcr locate the jacks under where it says DVD/VCR , they will be red/white yellow as well

Match the colors of the plugs and jacks

Start will that and I`ll type the rest

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Customer reply replied 7 months ago
the cables are in place
TV Technician: Jack, Technician replied 7 months ago

OK , on the tv you will connect the yellow plug where it says Y/V it will be green jack then the red/white audio in the red/white L/R jacks

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Customer reply replied 7 months ago
the back or the front of the TV?
TV Technician: Jack, Technician replied 7 months ago

The front ???

At the back

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TV Technician: Jack, Technician replied 7 months ago

Once done press the input button on the TV's remote and select COMP

By the way start a dvd first

That should be it

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TV Technician: Jack, Technician replied 7 months ago

Let me know how that goes

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TV Technician: Jack, Technician replied 7 months ago

on the tv you will connect the yellow plug where it says Y/V it will be green jack then the red/white audio in the red/white L/R jacks

There is only one place you can connect this on this tv and its at the rear then set the input to COMP and you`re done

If that answers your question PLEASE DO TAKE THE TIME TO RATE by clicking on the star icons at the top of your page, then click on Submit , it doesn`t cost you anything more and I get paid for my time helping you .

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Customer reply replied 7 months ago
using the "input" does nothing. What is COMP?
TV Technician: Jack, Technician replied 7 months ago

When you press the INPUT button on TV~S remote ,not cable now , the input list does not open ?

Which remote are you using anyway ?

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TV Technician: Jack, Technician replied 7 months ago

You need to use the tv remote here

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Customer reply replied 7 months ago
the one which controls all the TV functions, channel, volume, review channel selections, etc.
TV Technician: Jack, Technician replied 7 months ago

The input button does nothing , does not open a list ??

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Customer reply replied 7 months ago
NO!
TV Technician: Jack, Technician replied 7 months ago

Anything working on that remote ??

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TV Technician: Jack, Technician replied 7 months ago

Something`s wrong here

There is a small button at the rear lower left it doubles up as power and input once the tv is on

With the tv on press it once and tell me if the list opens then with the arrows on the remote select COMP that's the input where you are connected

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Customer reply replied 7 months ago
all functions work, on/off, channel, volume, channel reviews, checking channels over time, etc. we use if only for the TV. We have not been able to get the VCR/DVD to work. It HAS worked for those who know what they are doing.
TV Technician: Jack, Technician replied 7 months ago

Something`s wrong here

There is a small button at the rear lower left it doubles up as power and input once the tv is on

With the tv on press it once and tell me if the list opens then with the arrows on the remote select COMP that's the input where you are connected

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TV Technician: Jack, Technician replied 7 months ago

This is not a question of knowing what you`re doing , there is a malfunction here

The input list should open when you press INPUT on the remote

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Customer reply replied 7 months ago
when I press that button it says to press PIP on/off to change, what is that?, I can't find it on the remote.
TV Technician: Jack, Technician replied 7 months ago

Just try to press that button a few time to go through the inputs

This tv is really mixed up

There is no PIP on this tv

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Customer reply replied 7 months ago
then I guess you have not been able to help me. any other suggestions?
TV Technician: Jack, Technician replied 7 months ago

Reboot the tv

Unplug the TV's power cord and hold the power button directly on the tv (button at the rear) ,keep holding it for 20 secs or so then let the tv sit unplugged for a couple of minutes before you try it again.

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TV Technician: Jack, Technician replied 7 months ago

If that doesn`t do it then you have now a defective tv

Those vizio are famous for defective main boards which controls those functions

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Customer reply replied 7 months ago
the power change didn't change anything, I have no problem going along with you, although the DVD/VCR has
worked before. thanks for your assistance.
TV Technician: Jack, Technician replied 7 months ago

Can`t help you if you`re tv is defective , i can only give you an idea of what is needed for the repairs

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Customer reply replied 7 months ago
we will have to review our options, thanks.
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,631
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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