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Just trying to set up lg UHD. Tv. We have cable and have…

Customer Question
Just trying to set...

Just trying to set up lg UHD. Tv. We have cable and have everything hooked up correctly we think but can't change channels. Have 1channel

Technician's Assistant: What LG model do you have? How old is it?

65UJ62

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Just bought

Technician's Assistant: How long has this been an issue with your LG? What happened right before this?

Since we are setting it up

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I just need to know that I have everything on the correct source

Submitted: 7 months ago.Category: TV
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Customer reply replied 7 months ago
I have hdmi1 hooked up and all the apps are showing at the bottom
Answered in 13 hours by:
12/3/2017
TV Technician: Anthony_Infotech, Technician replied 7 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,243
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

Do you still need help with this please?

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