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My cable box won't reboot. Sony Trinitron about 10 years old…

Customer Question
My cable box won't...

My cable box won't reboot

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Sony Trinitron about 10 years old early HD

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I believe it's the cable box. It goes to a syscode loader blue screen and stays there

Submitted: 6 months ago.Category: TV
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Answered in 1 minute by:
12/2/2017
TV Technician: Jack, Technician replied 6 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,340
Experience: 40 years experience as audio,video repair and installation tech
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Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

Note that myself I do not send those $26 phone offers that you will receive , they are automated by the website and I`m not available for it at this time but another expert might be if you`d rather do this on the phone .
Otherwise you can just ignore them if you don`t want it , i have no control over those.

Ask Your Own TV Question
TV Technician: Jack, Technician replied 6 months ago

How do you mean a syscode loader , are there any numbers there ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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