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I have a Vizio 1020 no app. I've been trying for an hour to…

Customer Question
I have a Vizio...

I have a Vizio 1020 no app. I've been trying for an hour to use my hotspot mobile to streamline Netflix. It seems it only takes WiFi. Is there a way I can use my hotspot mobile?

Technician's Assistant: When did you last update 1020?

How do I update it

Technician's Assistant: The Software Technician will be able to walk you through that. Anything else you want the Software Expert to know before I connect you?

No I think you know everything. It would be great if you can help me

Submitted: 7 months ago.Category: TV
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Answered in 1 day by:
12/4/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,809
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you please tell me the complete model number of the vizio?

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Customer reply replied 7 months ago
I did not select to use your service I had canceled it . please refund the $5 and the $33 immediately.Ann Hager
TV Technician: Nathan, Installer replied 7 months ago

You may do that from the help page, posting here is continuing the paid help you agreed to when posting your question.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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