TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a Panasonic TC-P54S1 Plasma. Every once in a while…

Customer Question
I have a Panasonic...

I have a Panasonic TC-P54S1 Plasma. Every once in a while the video blacks out and the audio continues. This started when I removed the hdmi cable to connect another tv. Then 2 days later I plugged the hdmi cable back into the tv and this started. I changed the cable box and no help. Any ideas? Thanks

Technician's Assistant: What Panasonic model do you have? How old is it?

TC-P54S1, about 10 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes when playing a video off the DVR it does the same thing

Technician's Assistant: How long has this been an issue with your Panasonic? What happened right before this?

It was an excellent tv, then I unplugged the hdmi cable for 2 days, connected another tv, then hooked the Panasonic back up and the problem started

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
12/2/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,497
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 7 months ago

Please follow the steps below:
1) Shut the TV off, and then disconnect the cable/SAT box AND the TV from power (unplug their power cords).
2) If using an HDMI cable, disconnect and reconnect the HDMI cable on both ends when the cable box is unplugged from power (make sure it's secure on both ends).
3) Press and hold the power button on the TV itself (not the remote) for 10 full seconds while the set is unplugged, then release the power button.
4) Plug the cable box AND the TV back into power, then turn the TV on and attempt to watch a program.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 7 months ago

Let me know what happens once you try those steps.

Ask Your Own TV Question
Customer reply replied 7 months ago
Thanks. I cannot do it right now. My family is watching a movie and I would be shot if I tried. I will do it later. Thanks for your help.
TV Technician: Aric, Technician replied 7 months ago

Okay, I hear you.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,497
47,497 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Just replaced D Board in my Plasma TH-50PX50U TV hoping to
Hi! Just replaced D Board in my Plasma TH-50PX50U TV hoping to correct periodic 6-second video blackouts (audio continues and happens with cable, ROKU and DVD's). Did not fix problem. Any suggestions?… read more
Expert
Expert
I have a Panasonic TC-P50X1 plasma flat screen. I have it
I have a Panasonic TC-P50X1 plasma flat screen. I have it hooked up to our Verizon DVR with one HDMI cable. In HDMI 2 I have a DVD player connected. In HDMI 3(side of tv) I have our ROKU streaming sti… read more
Aric
Aric
Technician
47,497 satisfied customers
47" Vizio 3D LCD HDTV - Picture blinks off momentarily for
47" Vizio 3D LCD HDTV - Picture blinks off momentarily for about 2 weeks now. Yesterday the TV started losing input from satelittle receiver..I get 1 of 2 error msgs 1) no signal and 2) not supported.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Sony Bravia TV Model KDL 46V2500 doesnt have a picture but
Sony Bravia TV Model KDL 46V2500 doesn't have a picture but has sound. My daughters watched a DVD and the next time I went to watch TV just had black screen. THought it had something to do with the re… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a Panasonic TH-42PX500U about 5 yrs old connected to
I have a Panasonic TH-42PX500U about 5 yrs old connected to a FIOS cable dvr box. The sound cuts out for a few seconds then comes right back. This happens during 'live broadcasts' as well as on 'saved… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a panasonic TC 42PX24 TV that has a small amount of
I have a panasonic TC 42PX24 TV that has a small amount of voltage detected coming out of both HDMI ports. Is there a fix for this?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
On my Sony Bravia KDL 52XBR9 there is a clear picture but no
On my Sony Bravia KDL 52XBR9 there is a clear picture but no sound when using HDMI 1 input through cable box. However, we can still watch cable TV (hooked to the box by the HDMI cable) through the TV … read more
Steve
Steve
Chief Engineer
9 satisfied customers
I own a Panasonic Wide Plasma Television, mol # XXXXX
I own a Panasonic Wide Plasma Television, mol # XXXXX I have Verizon Fios service with DVR hook-up. My problem is that the audio on all channels and programs cuts out for 2-4 seconds at random times. … read more
glenemoore
glenemoore
Owner, Greystone Electric & Security
Bachelor\u0027s Degree
373 satisfied customers
Hi, I have a Panasonic my TC-P54S1 and every other day it
Hi, I have a Panasonic my TC-P54S1 and every other day it shuts off the red light blinks a few times and will not turn back on? I unplug it from the wall wait 5-10 mins plug it back into the wall and … read more
Aric
Aric
Technician
47,497 satisfied customers
My panasonic plasma tv tpc58vt25 occassionally has the screen
My panasonic plasma tv tpc58vt25 occassionally has the screen go black for less that a half second. The sound continues and when I replay the program on my dvr, it does not show any difference. So it … read more
TX_Engineer
TX_Engineer
Software Engineer
Bachelor's Degree
55 satisfied customers
Good morning, I have a 55 70000 series LED tv since 12/10.
Good morning, I have a 55' 70000 series LED tv since 12/10. Several times a day when I watch it the audio and video go black for 2 or 3 seconds and then comes back on. It is connected to a Comcast DVR… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
I have a Panasonic 50 inch plasma TV - TC-P50G10. I want
I have a Panasonic 50 inch plasma TV - TC-P50G10. I want to use my TV speakers (and Bose Cinemate GS series II powered speakers, just acquired) to play music streamed from my iMac via iTunes and Airpo… read more
Brad Richards
Brad Richards
Owner / operator
High School or GED
68 satisfied customers
My Samsung 42 plasma is 3 years old and the sound has been
My Samsung 42" plasma is 3 years old and the sound has been "cutting out" for a couple of seconds every few minutes. Otherwise, it seems fine. Model number is XXXXX… read more
Aric
Aric
Technician
47,497 satisfied customers
I have a Panasonic Viera model TC-p42u2. Last night I let it
I have a Panasonic Viera model TC-p42u2. Last night I let it turn off using the no-signal auto shutoff. This morning when I went to turn it on neither of the HDMI jacks are receiving signals (just a b… read more
euro-pro llc
euro-pro llc
Technician
Associate Degree
1,128 satisfied customers
hookup comcast dvr and samsug vcr/dvd-v4600. want to record
hookup comcast dvr and samsug vcr/dvd-v4600. want to record from dvr to samsung vcr. the dvr is not hdmi. can you give me setup connections for the tv,dvr cable box,samsung vcr/dvd, i also have a ster… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Im getting ready to replace my 5 to 6 year old home theater
I'm getting ready to replace my 5 to 6 year old home theater system with a new system, except for the speakers. The old system was connected with a combination of composite, compound, s-video, optical… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
I have an existing Panasonic 46 Plasma 1080p HDTV conn
I have an existing Panasonic 46" Plasma 1080p HDTV connected to a cable DVR box. no problems with that connection. I just hooked up an LG Home Theater system (with blu-ray player). Both the Blu-ray pl… read more
euro-pro llc
euro-pro llc
Technician
Associate Degree
1,128 satisfied customers
Ive recently purchased your TC-54PS14 Plasma TV and am not
I've recently purchased your TC-54PS14 Plasma TV and am not able to hook it up to my Directv dual tuner DVR............I am generally Techno challenged , but am pretty good with clear instructions , w… read more
Jeff the TV Guy
Jeff the TV Guy
Service Technician
Vocational, Technical or Trade Scho
739 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x