TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Trying to hook up a tv after move and think it is all set up…

Customer Question
Hello trying to hook...

Hello trying to hook up a tv after move and think it is all set up but cant get response from remote to move off which language.

Technician's Assistant: What is the model of your TV?

Aquos 60 inch

Technician's Assistant: What menu options can you access, if any?

All but cant get remote to move off the language

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 4 minutes by:
12/1/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,502
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 7 months ago
If none of the buttons work, this generally points to a fault with the TV's Mainboard and likely requires replacement of this part to fix the issue.However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up. The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up and functions normally. Try this procedure up to 2 times, and please let me know what happens.
Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,502
47,502 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
It cycles through a pattern of “on” and “off”. Each on and
It cycles through a pattern of “on” and “off”. Each on and off lasts about 1second … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
When I turn on tv it just says sharp. Can't change input or
When I turn on tv it just says sharp. Can't change input or anything. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a sharp 60 inch tv that has been in use for 3+ years.
I have a sharp 60 inch tv that has been in use for 3+ years. I accidentlly pressed an incorrect button on my Time Warner remote and now it says"please scan channels". I can't find my way off this mess… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Aquos tv shut off. blue power light blinking. shut power and
aquos tv shut off . blue power light blinking. shut power and turned back on but no change … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
The screen went dark. After HDMI2 came on the screen never
The screen went dark. After HDMI2 came on the screen never came on but the little upside down V on the front is on. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I'm setting up my new sharp aquos 55 inch and it is stuck on
i'm setting up my new sharp aquos 55 inch and it is stuck on "welcome to the new Media Guide" where it asked me to select the tv type. I have selected HD TV versus standard. I won't let me even switch… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a sharp LCDTV and my remote for TV does not send a
I have a sharp LCDTV and my remote for TV does not send a signal to TV. My cable company FRONTIER also has given me their remote which I used to be able to turn on and off TV and all of a sudden it wo… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Is there a problem setting up an LG tv with Comcast Xfinity?
Is there a problem setting up an LG tv with Comcast Xfinity? I just tried to upgrade my mom's tv and when the tv turns on, it is stuck on the language screen. I can't seem to get passed that screen to… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
TV is stuck on "Select Your Menu". No matter what I try it
TV is stuck on "Select Your Menu". No matter what I try it always comes back to that screen. What can I do?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Old Zenith TV has suddenly become stuck on Language Select
Old Zenith TV has suddenly become stuck on Language Select screen, which appeared out of the blue. Cannot get the Enter button (or any other button) to move it beyond this screen. Any suggestions?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
how to tune in a sanyo LCD 42XR9DA ? The language selection
how to tune in a sanyo LCD 42XR9DA ? The language selection and Countryselection just don't work.… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Just bought a used Mitsubishi projection TV, model 82737. It
Just bought a used Mitsubishi projection TV, model 82737. It turns on OK, the screen generates a "Welcome"image,but when hooked it up to a DVD player, it launches into the settings preferences menu, a… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Bought refurbished Sharp 60" LC-60LE810UN through walmart;
Bought refurbished Sharp 60" LC-60LE810UN through walmart; was shipped without remote. Had to order remote from Sharp, now have to wait another week to get it. In meantime, initial setup screen "set l… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have an aquos 46" lcd tv that just started showing multicolor
I have an aquos 46" lcd tv that just started showing multicolor dots all over the screen. It is 5 or so years old and has worked fine since we got it hooked up. Nothing has changed except the display … read more
Aric
Aric
Technician
47,502 satisfied customers
Just purchased a 60 inch aquos. Hooked it up to cable and
Just purchased a 60 inch aquos. Hooked it up to cable and it doesnt seem to be reading. Went thru easy set up and still just a bland screen with a ref number for cable company. if i hit input... it sh… read more
Ron
Ron
359 satisfied customers
I own a Sharp TV 46 inch Aquos TV which was just moved from
I own a Sharp TV 46 inch Aquos TV which was just moved from one home to another. This involved a long distance move. When turning on the tv there is no picture, just some vertical and horizontal multi… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
We just purchase an Aquos 60 inch LCD TV. The cabels were
We just purchase an Aquos 60 inch LCD TV. The cabels were all hooked from the comcast cabel box correctly and the TV was working fine. My son pushed some buttons on the TV remote and all we get is sno… read more
Aric
Aric
Technician
47,502 satisfied customers
Good Afternoon, I have a Aquos 60 inch, when turned on the
Good Afternoon, I have a Aquos 60 inch, when turned on the message on the screen states "No input selection available" i am unable to make a selection with the remote or buttons located on the side al… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x