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Help my sound all discorted. 55 inc samsung. If i go on you…

Customer Question
Help my sound all...

Help my sound all discorted

Technician's Assistant: What's the brand and model number of your TV? How old is it?

55 inc samsung

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

If i go on you tub its ok

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

I went out when i came back it was like this

Submitted: 7 months ago.Category: TV
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Answered in 2 days by:
12/4/2017
TV Technician: Anthony_Infotech, Technician replied 7 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,265
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

Because it is OK on youtube its likely to be any satellite or cable box you may be using so to begin with please re-boot the box by un-plugging the box from wall-power wait 5 mins then replug back in again,do the same with the TV at the same time,let me know if there is any change please

Anthony

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Customer reply replied 7 months ago
Next day all ok
TV Technician: Anthony_Infotech, Technician replied 7 months ago

I am not sure what you mean?could you elaborate please

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

Could you let me know about this please I dont understand "next day all ok"

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Customer reply replied 7 months ago
Working good now
TV Technician: Anthony_Infotech, Technician replied 7 months ago

Ahh great news!

A positive rating is appreciated thank you (rating bar of stars top of the page thank you) 3 to 5 stars and the site will release a payment to me thank you.
Regards
Anthony

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Customer reply replied 7 months ago
Rating for what you did not fix anything
TV Technician: Anthony_Infotech, Technician replied 7 months ago

I still am not sure what you mean?what did you do to fix this?are you saying it was fixed earlier than when I replied

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

Question was asked on the 1st which I did not see so that is likely to be the case,not sure why its taken this long to get to you

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

OK I see what you mean now

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

Sorry for mis-understanding have a good day

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Customer reply replied 7 months ago
Please kindley F off
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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