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The picture is very dark. I’m trying to find the brightness…

Customer Question
The picture is very...

The picture is very dark. I’m trying to find the brightness button?????????

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Model # UN32EH4003FXZA

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes the menu on the remote that came with the tv

Technician's Assistant: How long has this been an issue with your UN32EH4003FXZA? What happened right before this?

Only 2 days. My Netflex wasn’t working and got tech support from them

Submitted: 8 months ago.Category: TV
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Answered in 4 minutes by:
12/1/2017
TV Technician: Jack, Technician replied 8 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

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TV Technician: Jack, Technician replied 8 months ago

Note that myself I do not send those $26 phone offers that you will receive , they are automated by the website and I`m not available for it at this time but another expert might be if you`d rather do this on the phone .
Otherwise you can just ignore them if you don`t want it , i have no control over those.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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