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Pete, Electronic Engineer
Category: TV
Satisfied Customers: 21417
Experience:  Over 16 years of experience installing and repairing electronics.
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Not computer/ TV. Just bought it Sony Bravia 55' x930.

Customer Question

Not computer/ TV
JA: What's the brand and model number of your TV? How old is it?
Customer: Just bought it Sony Bravia 55' x930
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Cannot get menu to work looking for IR blaster and do not know what that is or where to find it. Also try to change channels and they do not change
JA: How long has this been an issue with your Bravia? What happened right before this?
Customer: It was just delivered this morning and the gentleman did not set it up correctly and left
JA: Anything else you want the TV Expert to know before I connect you?
Customer: Just general set-up information and thank you
Submitted: 11 months ago.
Category: TV
Customer: replied 11 months ago.
Just how to set up our new TV so that it wirks
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 11 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 11 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 11 months ago.

What's the model number of the IR blaster?

Expert:  Pete replied 11 months ago.

I haven't heard back from you yet - please reply and let me know the model number if you still need assistance with this.