TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Sincerely hope you can help. Power went out for approx. 45…

Customer Question
Sincerely ***** ***** can...

Sincerely ***** ***** can help. Power went out for approx. 45 minutes and when the cable remote is turned on the TV goes to HDMI3 instead of HDMI4 and therefore no picture. How to get from HDMI3 to HDMI4 ? Thank you

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Not sure the TV (large) is mounted into a cabinet

Technician's Assistant: Was there a power outage recently?

Yes, for about 45 minutes

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No, thank you

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
11/30/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,863
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you tell me the model number of the tv?
If you move your device to the hdmi3 port instead, does it work there?

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
All my channels work good except for the French channel:
All my channels work good except for the French channel : tv5MONDE.FR … read more
Harry
Harry
3 satisfied customers
All of a sudden the picture on my tv is not Clear. Samsung
About 45 minutes we went to Netflix and it changed when we selected a movie. Before we had it set to dynamic picture now it will only let us select standard … read more
Nathan
Nathan
Installer
30,863 satisfied customers
My screen says "inital download in progress, wait a few
my screen says "inital download in progress, wait a few minutes" but nothing happens. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I originally got Roku 2 through Acorn TV and have used it
I originally got Roku 2 through Acorn TV and have used it sucessfully for several years. It is connected up to my TV via HDMI and A/Voutlets. But now when I went to use it I could only get to the entr… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Power signal at bottom left of screen lights up but tv
power signal at bottom left of screen lights up but tv screen shows nothing,no vizio symbol just black and then power signal goes out.Why doesnt tv come on?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My 2014 LG 3d tv is flashing colors. Tv 5 years old model #
Yea nothing works just keeps flashing lights i press buttons nothing happens … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Related to deleting the rating limit: the LG and the Direc
related to deleting the rating limit: the LG and the Direc TV remotes are unable to turn on DirecTV...… read more
Joe AV
Joe AV
48 satisfied customers
May I be connected with Nathan? It's about a custom TV
May I be connected with Nathan? It's about a custom TV entertainment system, if he's available, Thanks!… read more
Nathan
Nathan
Installer
30,863 satisfied customers
I just brought a Toshiba TV and I am trying to find the
I just brought a Toshiba TV and I am trying to find the screws t mount it. Where can I find M6 type screws 200 x 300 millimeter for mounting on 3/4 inch board?… read more
Nathan
Nathan
Installer
30,863 satisfied customers
I have an LG large screen HDTV about 10 years old and bought
I have an LG large screen HDTV about 10 years old and bought a large print universal remote control for my daughter who is going blind and I tried to set up the TV using the new remote but can't get a… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
400 satisfied customers
I have a mod.s2121w-DO sound stand. My remote control
I have a mod.s2121w-DO sound stand. My remote control stopped working, I changed the batteries still no help. I bought a new remote control plus new batteries, still no response. I can operate with th… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
LG tv want to increase the volume JA: Thanks. Can you give
The volume only goes up half way, it was bought from a hotel auction internet seems to say there is a way to access a service menu … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have an LG 3d TV 50LA6205, I was watching it earlier when
I have an LG 3d TV 50LA6205, I was watching it earlier when the screen went black,the sound was still on but no video. I turned it off and on again and the LG logo came on for a second and the screen … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I understand that this is a nutty question however, I wish
Hi, I understand that this is a nutty question however, I wish to mount a TX-P42X60B on my celing, yeah I know right (nutty) Also I wish it to tilt, can it be done ?… read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
I have a VIXIO 43 in flat screen tv.The picture is too large
I have a VIXIO 43 in flat screen tv.The picture is too large for the screen.I have tried all the settings wide,zoom,normal,etc the picture is still too wide for the screen. please help.… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
My Mitsubishi has no sound or picture I do get the three
My Mitsubishi has no sound or picture I do get the three flashing green when I plug it in and all the fuses are checked good I do have a steady green light on not sure what's wrong… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I Have a UNIVISION 56" Flat screen TV. The pictures flickers
I Have a UNIVISION 56" Flat screen TV. The pictures flickers quite a bit. Can you tell me how to go about having it repaired?… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I am having a problem programing the channelsI have a42' flat
I am having a problem programing the channelsI have a42' flat model Z42PJ240, I went thru the auto-tuning method and at the end I get a message saying ca;t find valid channels.I have another tv the sa… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x