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I bought a Samsung 65" TV at the end of July. I have noticed…

Customer Question
I bought a Samsung...

I bought a Samsung 65" TV at the end of July. I have noticed that the picture is getting dimmer and dimmer.

Technician's Assistant: What Samsung model do you have? How old is it?

4K Ultra HD LED. UN65MU800D

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

TV menu works. Same problem with all inputs.

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

Nothing happened before this .It has been getting progressively worst for 4 to 6 weeks.

Submitted: 7 months ago.Category: TV
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11/30/2017
TV Technician: JustAnswer, Customer Service replied 7 months ago
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Category: TV
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TV Technician: ,  replied 7 months ago
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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