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How do I get a full screen picture on my new tv. 6series. My…

Customer Question
How do I get...

How do I get a full screen picture on my new tv

Technician's Assistant: What's the brand and model number of your TV? How old is it?

6series

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

My tv in the bedroom gives me a full picture

Technician's Assistant: How long has this been an issue? What happened right before this?

The tv is just a few days old. It was fine until last evening

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I have tried using the picture size on the remote but it does not seem to make any difference.

Submitted: 7 months ago.Category: TV
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Answered in 4 minutes by:
11/30/2017
TV Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,275
Experience: Avid TV Technician
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

How exactly does the screen look now?

Please let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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