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I have blue ray netflix on my tv and it keeps telling me to…

Customer Question
Dear pearl, i have...

Dear pearl, i have blue ray netflix on my tv and it keeps telling me to please connect to internet and that does not happen

Technician's Assistant: Are you getting any error messages when you try to connect to Netflix?

Yes they say an error has occured connect to internet

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

No

Submitted: 8 months ago.Category: TV
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Answered in 4 hours by:
11/30/2017
TV Technician: Richard, Technician replied 8 months ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,537
Experience: Avid TV Technician
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to connect the Blueray to your wifi network?

Please let me know

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TV Technician: Richard, Technician replied 8 months ago

Thank you

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Customer reply replied 8 months ago
the $5 answered my question so I would like my $45 returned to my visa ***** ********@******.***
no more mail is required or you will have to deal with pay pal
Customer reply replied 8 months ago
I did not even speak to Richard ,I was able to fix it myself so please return to my visa $5
***** *****
Customer reply replied 8 months ago
i meant $45 ***** *****
TV Technician: Richard, Technician replied 8 months ago

You can go here for a refund

ww2.justanswer.com/help/how-can-i-request-refund-0

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