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Watching TV last night. Screen went black and a "fizzing"

Customer Question
Watching TV last night...

Watching TV last night. Screen went black and a "fizzing" noise appeared to come from the on/off button. Suggest a repair is in order. What do we do next?

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Yes. Red, Yellow and White cables

Technician's Assistant: Was there a power outage recently?

No

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

It is a Vieta TV about 11 years old

Submitted: 7 months ago.Category: TV
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Answered in 6 minutes by:
11/29/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,775
Experience: Custom home theater installer, authorized dealer top brands.
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Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

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TV Technician: Nathan, Installer replied 7 months ago

Can you tell me the model number of the tv? It is printed on a sticker on the back and should start with TC

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TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.

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Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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