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How do I get my phone to be online when I am away from my…

Customer Question
How do I get...

How do I get my phone to be online when I am away from my home

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Lgl33l

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

It was working fine until a few days ago and then all of a sudden I can only get online when I am home. I have tried rebooting, and reentering my wifi info

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No that should be all

Submitted: 7 months ago.Category: TV
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Answered in 4 minutes by:
11/29/2017
TV Technician: Karthik Nagarajan,
 replied 7 months ago
Karthik Nagarajan
Category: TV
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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TV Technician: Karthik Nagarajan,
 replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. May I know whether your phone is connected to the WiFi or Mobile data?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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