TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have four Panasonic TV's in business and home. I have a…

Customer Question
I have four Panasonic...

I have four Panasonic TV's in business and home. I have a problem with a 55inch plasma the blink code is 13

Technician's Assistant: What Panasonic model do you have? How old is it?

I have a 64 inch plasma blink cose is 7

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

They both cant turn on now when you turn on the green light appears like it is going to turn on however they do not I googled and it said the blink codes allow you to discover the problem and the fix

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

They are both about five years old

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Customer reply replied 7 months ago
Can these be repaired at a reasonable cost and who does Panasonic Repairs in Redcliffe Qld 4020
Answered in 12 minutes by:
11/29/2017
TV Technician: ISP Cable Support, Customer Service replied 7 months ago
ISP Cable Support
ISP Cable Support, Customer Service
Category: TV
Satisfied Customers: 521
Experience: 12 years tech support with Cable, Internet and Phone.
Verified

General Message

Thank you for choosing Just Answer. I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

Ask Your Own TV Question
TV Technician: ISP Cable Support, Customer Service replied 7 months ago

Before we begin, I would like to explain how the site works if this is your first visit here. The page you are viewing offers ads for things like secure desktop connection and a phone call. These are not asked by me and I will explain in our conversation if doing one of those things would help make troubleshooting easier. If you request to do either one, I would be happy to do it with you regardless.

If you are prompted during our conversation to rate me, it is as simple as choosing between 5 stars at the top right corner about my service today. Hopefully, I will earn 5 stars today. It is the only way I receive credit for helping you today.

Some things we work on may not easily be resolved with the given resources (such as needing additional media or hardware issues that require replacement). Please understand I will try my hardest to resolve the issue or answer any questions but some things are out of my control.

Finally, make sure to bookmark this page so you can easily come back to this page. If we are working on this issue and you need to step away, you can always leave me a message on this question. I will respond as soon as I can if I am not online. I check periodically throughout the day if not during my normal business hours.

Ask Your Own TV Question
TV Technician: ISP Cable Support, Customer Service replied 7 months ago

I'm pulling up your TV model now. I'll need a bit of time to look into this code. Give me just a few minutes to look it up and type a response. It won't show I am typing even if I am.

Ask Your Own TV Question
TV Technician: ISP Cable Support, Customer Service replied 7 months ago

Actually, do you have the model number of the one with the issue?

Ask Your Own TV Question
TV Technician: ISP Cable Support, Customer Service replied 7 months ago

Without looking more into the model number, I can tell you what I know about the Panasonic blink code 13.

13 times flashing light error code indicates communication failure inside main processor chip mounted on A (main) board and A Board replacement is needed to resolve the problem. A board is one that has all HDMI and video inputs. I can provide you the exact board you would need to purchase with the TV model number. If you're not comfortable with doing the work yourself, it sometimes is cheaper to buy a new TV with the new warranty than it is to replace the board depending on the TV you purchase of course. I am not sure how far APM electronics is but it has great reviews.

https://www.yellowpages.com.au/find/tv-repairs-installation/redcliffe-qld

If you can provide me the model number of your TV, I can get you the part if you choose to do it yourself. If someone replaces it for you, you might be looking at (using a currency converter) 300-400 Australian.

----

Please let me know if you have any other questions. I would be happy to help provide any clarification or further details you may need. If you do not need any further help, just as a reminder before you go, please give me a quick rating at the top right. Hopefully I have earned 5 stars today! This helps me receive credit for helping you today. Have a great rest of your day!

Ask Your Own TV Question
Customer reply replied 7 months ago
The 55 inch is here
The info i can get off it is P50X14 VIERA HDTV HDMI
AND THE BLINK CODE IS 12 NOT 13
TV Technician: ISP Cable Support, Customer Service replied 7 months ago

Sorry about that. I thought you had walked away!

Ask Your Own TV Question
TV Technician: ISP Cable Support, Customer Service replied 7 months ago

Let me pull up the blink code for 12

Ask Your Own TV Question
Customer reply replied 7 months ago
ALSO WHO CAN REPAIR THIS IN REDCLIFFE QUEENSLAND
TV Technician: ISP Cable Support, Customer Service replied 7 months ago

For TV repair, you can contact: http://www.apmelectronics.com.au/

For the part cost, it looks like it would be the power supply board: http://www.shopjimmy.com/panasonic-lsep1279wmhb-power-supply-unit.htm

This is how much the board will cost to purchase roughly. You can contact them for estimates to see what the would charge to replace the "Power Supply Board" if they find it at fault.

-----

Please let me know if you have any other questions. I would be happy to help provide any clarification or further details you may need. If you do not need any further help, just as a reminder before you go, please give me a quick rating at the top right. Hopefully I have earned 5 stars today! This helps me receive credit for helping you today. Have a great rest of your day!

Ask Your Own TV Question
Customer reply replied 7 months ago
CAN YOU CHECK THE OTHER CODE 7 FOR THE SECOND TV
TV Technician: ISP Cable Support, Customer Service replied 7 months ago

Same model?

Ask Your Own TV Question
Customer reply replied 7 months ago
NO IT IS A 64 INCH SAME TYPE
TV Technician: ISP Cable Support, Customer Service replied 7 months ago

it appears that code could be one of three board. I'd need the model number to tell you a price for each board but the tech would determine which one using a voltmeter.

Ask Your Own TV Question
TV Technician: ISP Cable Support, Customer Service replied 7 months ago

It would range about the same in cost to repair generally.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask ISP Cable Support Your Own Question
ISP Cable Support
ISP Cable Support
ISP Cable Support, Customer Service
Category: TV
Satisfied Customers: 521
521 Satisfied Customers
Experience: 12 years tech support with Cable, Internet and Phone.

ISP Cable Support is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a Panasonic TC-P42C2 TV purchased in Jan 2011. For
I have a Panasonic TC-P42C2 TV purchased in Jan 2011. For unknown reason, I can no longer turn on the set when I had previously just turned it on and then off a few hours prior. There is a blinking re… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My Panasonic TC-P50G15 TV stopped working. The LED light
My Panasonic TC-P50G15 TV stopped working. The LED light blinks 5 times whenever I try to power it up, which I have to do manually. It won't recognize the remote even after changing batteries.I went t… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a 2011 Viera VT30 55 inch plasma tv. The screen began
I have a 2011 Viera VT30 55 inch plasma tv. The screen began to look strange yesterday and then suddenly it went blank and lost power. It will not power on -- no red light.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a panasonic TC-P50S1 manufactured in AUG2009. It will
hello, I have a panasonic TC-P50S1 manufactured in AUG2009. It will not power up. I have followed the forums and taken the back off and dust it out completely. When I plug it back in the fans spin up … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a 50" panasonic plasma TV that wont turn on and 13
I have a 50 " panasonic plasma TV that wont turn on and 13 blinks on the led. communication error DGboard to ic8001. That is what the code means but I have no idea how to repair it. Or if it is worth … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My Panasonic plasma tv turns off after 10 minutes and the light indicator flashes. After a
My Panasonic plasma tv turns off after 10 minutes and the light indicator flashes. After about 10 minutes the screen comes back on without sound and I get an error message "an error has occurred and b… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
had this Panasonic 65 in plasma tv for 13 mo. what it does
had this Panasonic 65 in plasma tv for 13 mo. what it does is flash 13 times but wont ever start up… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
hi, i have a panasonic plasma HDTV tc-p42c2 made in july 2010.
hi, i have a panasonic plasma HDTV tc-p42c2 made in july 2010. The tv suddenly turned off and blinked 7 times. i have no experience or knowledge working with circuit boards or power supplies, so I was… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a samsung PN64D8000 PLASMA TV, the screen is broken,
I have a samsung PN64D8000 PLASMA TV, the screen is broken, give me the price of the cheapest in the screen, and contact method… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Aric, You helped me with my 17 month-old Panasonic plasma
Aric, You helped me with my 17 month-old Panasonic plasma TC-P60S30 about 7 months ago. I actually was able to surf to our conversation at that time on the justanswer.com website. At that time you rec… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a TC-P54VT25 Panasonic Viera 3D Plasma TV. After a few
I have a TC-P54VT25 Panasonic Viera 3D Plasma TV. After a few minutes the TV turns off and the power light blinks 13 times.… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
my Panasonic plasma standby light flashes , is the tv worth
my Panasonic plasma standby light flashes , is the tv worth fixing the model is th-p50u30a… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
my panasonic plasma 46 tv wont come on. a light blinks 10
my panasonic plasma 46'' tv wont come on. a light blinks 10 times then pauses, then repeats… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Have a Panasonic TH-42PZ700U with seven blink code.
Have a Panasonic TH-42PZ700U with seven blink code. Have troubeshot the issue using the Panasonic repair manual, specific to this series of plasma set. When the upper SU buffer board is removed, the s… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a Panasonic 42 Viera plasma tv 1080p [model # TH-42P700U;
I have a Panasonic 42" Viera plasma tv 1080p [model #: TH-42P700U; serial #: PF71640769]. It will not turn on. I have checked all of the electrical connections. The little red light by the power switc… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
just got home and turned on my tv but im not getting a picture,
just got home and turned on my tv but im not getting a picture, the red power lght is blinking… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
We turned on our TV this morning. Were getting sound but
We turned on our TV this morning. We're getting sound but no picture. The red light on the front is flashing off and on. Its a 42" Panasonic Plasma TV and we've had it since March 2008. We bought a 2 … read more
Allen
Allen
Broadcast Consultant
Associate Degree
676 satisfied customers
I have a 42 inch Panasonic plasma, about 2 years old, that
I have a 42 inch Panasonic plasma, about 2 years old, that doesn't turn on. The indicator light on the front blinks 7 times. Can you tell me what the problem might be?… read more
Brian- A/v guy
Brian- A/v guy
Executive Engineer
4 years + 3.5 additional
509 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x