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I'm getting the 775 code. It's not a computer, it is the tv.

Customer Question
I'm getting the 775...

I'm getting the 775 code

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It's not a computer, it is the tv

Technician's Assistant: What's the brand and model number of your TV? How old is it?

The tv is tcl and we just bought it about a month ago

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

All sources

Technician's Assistant: How long has this been an issue with your TCL? What happened right before this?

As of yesterday

Submitted: 7 months ago.Category: TV
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Answered in 5 days by:
12/5/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,617
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: TV
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Louie

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FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

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Ma. Master Technician Lic. Authorized Warranty Support.

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euro-pro llc

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20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

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Conrad

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More than 10 years experience repairing TV's and electronics equipment.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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