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I have new Samsung un32m5300 tv and a vizio sb2820n-e0 sound…

Customer Question
I have new Samsung...

I have new Samsung un32m5300 tv and a vizio sb2820n-e0 sound bar. When I initially hooked up it worked fine. I clicked on the wrong buttons on sound bar remote and now have no sound. I did use the optical cord. Any idea?

Technician's Assistant: Are all the cables at the back of your UN32M5300 connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

HDMI

Submitted: 7 months ago.Category: TV
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Answered in 4 hours by:
11/29/2017
TV Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,348
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 7 months ago
Press and Hold the Bluetooth and Volume Down buttons for 5 seconds.
Let me know if that works?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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