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My 55" Visio Smart TV looks like it had a surge due to

Customer Question
Hi - My 55"...

Hi - My 55" Visio Smart TV looks like it had a surge due to lightning. I cable box had to be replaced already. I have tried all of the recommended ways to get the TV to come on with the new box. It appears it bid dead. If it was a lightning strick as it appears, what would be the cost to repair vs buying a new TV at $400-$500??

Technician's Assistant: Is your TV connected to a surge protector or power strip?

It was and the strip still works. All outlets it was plugged into still work too.

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
11/29/2017
TV Technician: Mike G., Technician replied 7 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,454
Experience: 10 Years Audio Video Repair & Setup
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Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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TV Technician: Mike G., Technician replied 7 months ago

Do you have some electronics repair experience and are you trying to do the repairs yourself?

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