TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

How do I go about re-pairing my standard remote with my Lg…

Customer Question
How do I go...

How do I go about re-pairing my standard remote with my Lg tv with a new mother board? I gind instructions for a magic remote but none for a standard remote.

Technician's Assistant: What LG model do you have? How old is it?

2015 60UF7300

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No menu. The little bird comes up showing us two different remotes. Asking us to push ok to select the correct remote.

Technician's Assistant: How long has this been an issue with your LG? What happened right before this?

We had it repaired. It needed a nrw mother board. That fixed the screen issue. Now, the remote won't work.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I've tried turning it on and off. All the standard fixes.

Submitted: 4 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
My phone number is(###) ###-####
Answered in 4 hours by:
11/29/2017
TV Technician: Pete, Electronic Engineer replied 4 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 19,712
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 4 months ago

The remote should work ok with any replacement motherboard.

What were the original symptoms? Was the TV damaged by a power surge?

If so, the IR receiver may also have been damaged.

Ask Your Own TV Question
Customer reply replied 4 months ago
It worked at the store on another remote vefore we brought it home.
Customer reply replied 4 months ago
Then when it didn't work at home, I tried to go back and reset the original settings on the tv. The remote is sending off a signal. I checked with my phone camera.
Customer reply replied 4 months ago
The screen was snowy. They had satellite working in the shop in it. Isn't there a combination of buttons I can press to pair it to the tv? I know there are on a magic remote. Should I just order a magic replacement remote?
TV Technician: Pete, Electronic Engineer replied 4 months ago

First, can you get the TV working using the control panel on the TV?
If the TV won't work using the control panel, then it won't work using a remote control either.

Ask Your Own TV Question
Customer reply replied 4 months ago
The tv is stuck on the opening frame of selecting a remote. I cant get past that screen. I push ok when the standard remote is shown. However, the tv dows not respond. I can't dp anything. Whete is the control panel? Thete is one toggle switch under the front that turns the tv on and off.
TV Technician: Pete, Electronic Engineer replied 4 months ago

The toggle switch can be used to move and select items on the screen as well and can be used for initial setup of the TV.

If you push it to one side does it allow you to make any selections?

Ask Your Own TV Question
Customer reply replied 4 months ago
You never really gave me any thing to try to fix the problem. You told me the remote should work, but it doesnt. That's why I contacted you.
TV Technician: Pete, Electronic Engineer replied 4 months ago

Does the toggle switch not work either?

Ask Your Own TV Question
Customer reply replied 4 months ago
It only turns the tv on and off and works the volume. It remains on the opening screen with the bird asking me to push ok on the correct type of remote.
TV Technician: Pete, Electronic Engineer replied 4 months ago

If your Magic remote is not working, first check that there are fresh batteries inserted the correct way around in it.

If that doesn't work then you will need to try a replacement remote.

Ask Your Own TV Question
Was this answer helpful?
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 19,712
19,712 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
The background audio such as music is louder than the audio
The background audio such as music is louder than the audio portion.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
My tv is displaying the words on the screen as the people are
My tv is displaying the words on the screen as the people are talking. How do I get rid of that display?… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
Need to buy a replacement remote control for model # Samsung
need to buy a replacement remote control for model # … read more
Louie
Louie
Technician
Associate Degree
2,950 satisfied customers
It is stuck on 1 channel. The remote control isn't working.
It is stuck on 1 channel. The remote control isn't working. Ive replaced the batteries in remote control but nothing happening. Thinly way to turn off is by pulling plug into TV … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,663 satisfied customers
Moved and misplaced remote control. Need to replace remote.
Moved and misplaced remote control. Need to replace remote. … read more
Jack
Jack
technician
factory trained engineer
2,161 satisfied customers
Well my Sony XBR55X800E Remote control is not responding to
Well my Sony XBR55X800E Remote control is not responding to any of my inputs. It's completely dead … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My remote control has stopped working and it won't turn the
My remote control has stopped working and it won't turn the TV on. I changed the batteries and that didn't help. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I need a battery for an RC5000i remote control. Its a
I need a battery for an RC5000i remote control JA: What's the brand and model number of your TV? How old is it? Customer: Its a universsal remote for tv, cd, vhs ets. JA: Does the TV menu work? Do you… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
The remote control works only intermittently. We replaced
The remote control works only intermittently. We replaced the remote but still have the same issue leading us to believe the problem rests with the tv itself. The electronic “eye” bottom left of the s… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,663 satisfied customers
I had to replace the remote control and can't connect to the
I had to replace the remote control and can't connect to the tv … read more
Pete
Pete
Electronic Engineer
19,712 satisfied customers
The remote control to the main TV does not work/ Need a
The remote control to the main TV does not work/ Need a tech. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
My remote control will only turn off and on it will not do
Hi my remote control will only turn off and on it will not do the volume or change, I have changed the batterys … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
What remote control model is used for a Hitachi model
What remote control model is used for a Hitachi model 50DX01BV1A021099? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
Remote control stopped working. LG 55L5600UA. Changed
Changed batteries in remote, but still will not connect with TV. Manual operation still works. I will try manual to see menu. … read more
Jack
Jack
technician
factory trained engineer
2,161 satisfied customers
After trying to have remote control be the one to turn on
After trying to have remote control be the one to turn on and off the tv I now can't tun the tv on or off with the remote … read more
Pete
Pete
Electronic Engineer
19,712 satisfied customers
Current remote control is not working properly and am trying
current remote control is not working properly and am trying to get new remote recognized by tv … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
My remote control doesn't work. Remote control will not
My remote control doesn't work JA: What is the model of your TV? Customer: remote control will not work JA: What menu options can you access, if any? Customer: control will not do anything JA: Anythin… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I need a replacement remote control for model # RLCD5510A.
I need a replacement remote control for model # RLCD5510A. can you assist … read more
Louie
Louie
Technician
Associate Degree
2,950 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x