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VERTICAL BLUE LINES ON MY HITACHI TV. HITACHI CL-978. N.

Customer Question
VERTICAL BLUE LINES ON...

VERTICAL BLUE LINES ON MY HITACHI TV

Technician's Assistant: What Hitachi model do you have? How old is it?

HITACHI CL-978

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

N

Technician's Assistant: How long has this been an issue with your CL-978? What happened right before this?

YES MENU WORKS. THIS IS BEEN GOING ON FOR A WHILE

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

THATS JUST IT

Submitted: 4 months ago.Category: TV
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Answered in 8 minutes by:
11/29/2017
TV Technician: Anthony_Infotech, Technician replied 4 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,801
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

That is not the model number actually,you can find this on the back of the set thanks

Anthony

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Customer reply replied 4 months ago
model number is *****
TV Technician: Anthony_Infotech, Technician replied 4 months ago

OK thanks are these blue lines thin?

If you press the menu button of the sets OWN remote are the lines OVER the menu?

Anthony

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Customer reply replied 4 months ago
No the line is not over the menu
TV Technician: Anthony_Infotech, Technician replied 4 months ago

Could you take a photo of this please with the menu up and not up using the add files button

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Customer reply replied 4 months ago
I can a photo on my mobile
TV Technician: Anthony_Infotech, Technician replied 4 months ago

OK send them here using the add files button your end

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

Yes its missing the menu

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

Couple of things here it could be a failed buffer board or a problem with the main-board OR it could be lead issues, what we would do is re-seat all the ribbon leads connecting all the boards together in the set, then decide (if that did not work) if a board is bad, checks with a volt-ohm meter is needed too here

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

These issues are not easy with plasma its a case of closing everything down as the cause,issue could also be the plasma panel itself

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Customer reply replied 4 months ago
do you want me to switch off the telly<
TV Technician: Anthony_Infotech, Technician replied 4 months ago

If you have experience with test meters and are able to follow instruction it may lead to replacing a board or two ,so you do need to also understand the age of the set and costs for boards here which could run over $150

No I dont want you to do that I am explaining the issue you have

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

I am not sure if injecting $150 into a plasma set of this age is a good idea?

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

And that is if you do the work yourself and are able to gamble its not the panel itself which is not replaceable

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

Let me know what you think

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Customer reply replied 4 months ago
No it is not. It does not look like it can be fixed.
TV Technician: Anthony_Infotech, Technician replied 4 months ago

It can but there are tangents that may not help

Let me know if I can do anything else

A positive rating at this point is welcome 3 to 5 stars with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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Customer reply replied 4 months ago
ok Thanks for trying bye
TV Technician: Anthony_Infotech, Technician replied 4 months ago

Your Welcome

Just as a belt and braces check make sure this is happening with other inputs too like a DVD player or similar

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Customer reply replied 4 months ago
it is on the plasma screen so it is happening to iplayer and dvd
TV Technician: Anthony_Infotech, Technician replied 4 months ago

OK its as I said then

A positive rating at this point is welcome 3 to 5 stars with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,801
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Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

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