TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

My Samsung has black lines across the screen. Several weeks…

Customer Question
My Samsung has black...

My Samsung has black lines across the screen

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Samsung TV?

No

Technician's Assistant: Was there a power outage recently?

Several weeks ago

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 6 hours by:
11/29/2017
TV Technician: Pete, Electronic Engineer replied 8 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,605
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 8 months ago

Are all inputs affected by the lines?

Are the lines always in the same place?

Is the on-screen menu also affected?

Did the problem start immediately after the power outage?

Can you attach a photo of the screen?

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 8 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,605
20,605 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a Samsung UN series tv that a week ago the picture turned
I have a Samsung UN series tv that a week ago the picture turned to black and red. Still had volume and you could barely make out the images. If you turned the set off and turned it back on it would w… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have had my LED smart TV 2 and half years and about 2
I have had my LED smart TV for about 2 and half years and about 2 weeks ago I noticed a line about 6 inches from top going across the whole screen and now tonight there is a line about 12 inches from … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a Samsung series 5 flat screen model 550. A thin black
I have a Samsung series 5 flat screen model 550. A thin black line appeared across the screen about 3 weeks ago and runs across about a foot below the top. Yesterday another black line appeared about … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
Hi there ...I bought a samasung es8000 series led smart tv
Hi there ...I bought a samasung es8000 series led smart tv refurbished a 4 months ago. about two weeks ago it just started to behave weird. Lines across the screen several colors and would not turn of… read more
Steve
Steve
Chief Engineer
9 satisfied customers
My two year old Samsung 52 inch 3d tv has two thin black lines
My two year old Samsung 52 inch 3d tv has two thin black lines that run across the screen one showed a couple weeks ago and another today, any ideas?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have a Vizio TV VL470M. The bottom half of the screen shows
I have a Vizio TV VL470M. The bottom half of the screen shows something that look almost like a bar code. Can this be corrected? Several weeks ago a black line crossed the middle of the screen and the… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a samsung UN55D7000 and it has just begun to have black
I have a samsung UN55D7000 and it has just begun to have black horizontal line across the screen and is emitting a high pitch tone. The TV has only been set up for 1 week. Any help is appreciated.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 50" flat screen SamsungTV, Model #PNS50CA50B1DXZA,
I have a 50" flat screen SamsungTV, Model #PNS50CA50B1DXZA, a little over 2 yrs old. A solid black line appeared appeared 2 to 3 weeks ago, aapproximately 6-8 inches from the bottom of the screen and … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
i have a sony wega 2007, there is a pink line that runs across
i have a sony wega 2007, there is a pink line that runs across the top of the screen and another coloured line line that runs across the bottom. i just replace the bulb 3 weeks ago.... how do i get ri… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
My 42 inch dlp Samsung tv has lines, approximately 3 inches
My 42 inch dlp Samsung tv has lines, approximately 3 inches apart across the screen. Obviously worse with light picture. This was apparent several years ago but is getting worse. Also a fairly loud hu… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a Samsung 50 inch DLP television purchased in 2004.
I have a Samsung 50 inch DLP television purchased in 2004. At times the TV has a solid one inch black line across the bottom of the screen about one inch above bottom of screen. For a time, line would… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have samsung projection tv first it started with lines across
I have samsung projection tv first it started with lines across the tv and as day went more of the screen went black .. had to replace bulb about 6 months ago.. not sure if would be color wheel or wha… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My Samsung Plasma Screen TV model PS42S5H is just over 5 years
My Samsung Plasma Screen TV model PS42S5H is just over 5 years old and several (4 or 5) horizontal thin black lines appeared across the top of the screen a few weeks ago. Now most of the screen is cov… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have had a samsung 46 inch flat screen tv that I purchased
I have had a samsung 46 inch flat screen tv that I purchased a little ove a year ago. I have never had any problems with it until about a week ago. It has green lines going up and down all across the … read more
Steven
Steven
Technician
Vocational, Technical or Trade Scho
1,457 satisfied customers
I purchased my 47 Vizio a little over two years ago. A few
I purchased my 47" Vizio a little over two years ago. A few weeks ago I stated getting a black out and flickering the bottom 8" all across the bottom of the screen. After it has been on for a hour or … read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a samsung 32 inch lcd tv, ~ 1.5 years old. We now have
I have a samsung 32 inch lcd tv, ~ 1.5 years old. We now have a bar across the top of the screen, with a fine black line on the bottom of the bar. The color in the bar is an opaque greenish tint most … read more
Michael
Michael
Television Repair Technician
Associate Degree
65 satisfied customers
I bought a Samsung model # PN58B560T5F two months ago. Last
I bought a Samsung model # XXXXX two months ago. Last week I notice a small line across the screen horizontal, and now it has 3 more lines that almost look like hairlines one under the other. I have t… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I use to turn on the TV in the morning and a black box would
I use to turn on the TV in the morning and a black box would cover half the screen until the TV got warmed up then it would be fine for the rest of the day. 2 weeks ago blue lines appeard everywhere a… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x