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I have a DVD Home Theatre System, HTS8100/37, SN:

Customer Question
I have a DVD...

I have a DVD Home Theatre System, HTS8100/37, SN: NW1B0825026877.

Technician's Assistant: Who makes your speaker or sound system?

How can I use headphones?

Technician's Assistant: The Home Theater Technician will be able to walk you through that. What have you tried so far with your sound system?

I have spent extensive time with the users manual and inspecting the unit and there's no indication of any audio output I can plug into or adapt to. I'm an audio technician.

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

That's it, thanks

Submitted: 4 months ago.Category: TV
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Answered in 7 minutes by:
11/28/2017
TV Technician: ISP Cable Support, Customer Service replied 4 months ago
ISP Cable Support
ISP Cable Support, Customer Service
Category: TV
Satisfied Customers: 433
Experience: 12 years tech support with Cable, Internet and Phone.
Verified

Thank you for choosing Just Answer. I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

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TV Technician: ISP Cable Support, Customer Service replied 4 months ago

Before we begin, I would like to explain how the site works if this is your first visit here. The page you are viewing offers ads for things like secure desktop connection and a phone call. These are not asked by me and I will explain in our conversation if doing one of those things would help make troubleshooting easier. If you request to do either one, I would be happy to do it with you regardless.

If you are prompted during our conversation to rate me, it is as simple as choosing between 5 stars at the top right corner about my service today. Hopefully, I will earn 5 stars today. It is the only way I receive credit for helping you today.

Some things we work on may not easily be resolved with the given resources (such as needing additional media or hardware issues that require replacement). Please understand I will try my hardest to resolve the issue or answer any questions but some things are out of my control.

Finally, make sure to bookmark this page so you can easily come back to this page. If we are working on this issue and you need to step away, you can always leave me a message on this question. I will respond as soon as I can if I am not online. I check periodically throughout the day if not during my normal business hours.

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TV Technician: ISP Cable Support, Customer Service replied 4 months ago

This model does not allow the use of a typical headphones. You can purchase something like this: https://www.amazon.com/dp/B00IE7Z628/ref=asc_df_B00IE7Z6285284697/?tag=hyprod-20&creative=395033&creativeASIN=B00IE7Z628&linkCode=df0&hvadid=194024095585&hvpos=1o1&hvnetw=g&hvrand=6232662118501362648&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9026282&hvtargid=pla-312399824781.

Please let me know if you have any other questions. I would be happy to help provide any clarification or further details you may need. If you do not need any further help, just as a reminder before you go, please give me a quick rating at the top right. Hopefully I have earned 5 stars today! This helps me receive credit for helping you today. Have a great rest of your day!

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ISP Cable Support
ISP Cable Support
ISP Cable Support, Customer Service
Category: TV
Satisfied Customers: 433
433 Satisfied Customers
Experience: 12 years tech support with Cable, Internet and Phone.

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