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If I have a Smart TV with an HDMI outlet, do I still need…

Customer Question
If I have a...

If I have a Smart TV with an HDMI outlet, do I still need and HD Antennae?

Technician's Assistant: What's the brand and model number of your TV? How old is it?

It's a Samsung who's model number I dont know at the moment and it's about 4 years old. It also came equipped with 3D, does this help

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menu works. what does your second question mean on sources/inputs?

Technician's Assistant: The TV Technician will be able to walk you through that. How long has this been an issue with your Samsung? What happened right before this?

I dont have an issue. I want to buy a Fire TV to eliminate cable, and there's a FireTV or a Fire TV with HD Antennae(4K Ultra HD), and I dont know which one I need

Submitted: 4 months ago.Category: TV
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Answered in 29 minutes by:
11/28/2017
TV Technician: Richard, Technician replied 4 months ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 44,608
Experience: Avid TV Technician
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

It depends on what you wish to view on the TV. If you wish to view cable TV you will need a cable box (Comcast box, directTv , Roku box ect). If you just wish to view Netflix or another streaming service eg: Hulu, then these apps are usually pre-installed.

A Fire TV also does this, and with the Fire TV and HD Antenna you can pick up any free to air signals within a 35 mile radius. It is though limited to this.

Does this answer your question? Feel free to ask for any clarification please

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TV Technician: Richard, Technician replied 4 months ago

Thank you

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Customer reply replied 4 months ago
Thanks Richard. Partially understood. But clarify. I want to get all the basic standard channels of ABC, CBS, NBC as well as CNN, msnbc and note that could be reached with the Fire Tv Stick.
I don't specifically want to pay for a cable service like Verizon or Time Warner. Does the Fire Tv Stick do it or does s cable system like Verizon is necessary or a 4k HD Antennae. I realize I'll need to pay for Netflix and/ or Hulu, enough?
Customer reply replied 4 months ago
I don't wnt to a spend money now to ask a question that may not be understandable by my printing it. $38/$28. Or even$5 . Do you I understand me?
TV Technician: Richard, Technician replied 4 months ago

Thanks

CBS, ABC and all the major networks you can get with the firestick, you do not need a cable provider for that, you just install the app on the firestick

Here is for example ABC

https://www.amazon.com/ABC-Watch-Full-Episodes-Live/dp/B00BYJ6BUO

Just remember it suffers more outages than normal cable TV but it is getting better.

Yes, for Netflix, Hulu ect you do need to pay

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TV Technician: Richard, Technician replied 4 months ago

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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TV Technician: Richard, Technician replied 4 months ago

Hi there

I noticed you did not reply again or provide me a rating once you receive all the information you needed from me.

Was there a reason you choose not to do this?

Please let me know

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Customer reply replied 4 months ago
I want to be refunded for the second charge. I said in my text, I didn't want to pay any more to continue to ask questions. Please credit the last charge.
TV Technician: Richard, Technician replied 4 months ago

Not sure what you mean by a second charge, there is one total charge for getting your answers, which I provided to you in addition to the scope of your initial question, with clarifications.

But you can go here to avoid paying me for the service you received...

ww2.justanswer.com/help/how-can-i-request-refund-0

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Richard
Richard
Richard, Technician
Category: TV
Satisfied Customers: 44,608
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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