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We have been given a 105cm analogue Panasonic TV with set…

Customer Question
Hi we have been...

Hi we have been given a 105cm analogue Panasonic TV with set top box, it is silver with Vera in top left corner. It has been going previously and we have it set up as where told, but the power button shows red light when turned on then stars to flash and. Then turns off, set top box has co86 on it,are you able to suggest what might be wrong.thank you .there is only a set top remote.

Technician's Assistant: What Panasonic model do you have? How old is it?

Panasonic plasma 01/2006 model no TH-42pa50a

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

We do not have a TV remote,but menu does not work from set top remote

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

The blue light does not come on from power button only red then goes off we can get av1 2 3 on screen in green and that's all

Submitted: 7 months ago.Category: TV
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Answered in 3 minutes by:
11/28/2017
TV Technician: Louie, Technician replied 7 months ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially and to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

  • ...have you unplugged the TV for an extended period of time?
  • ...and then plug back in but into a different outlet?
  • ...determine the pattern/sequence of the "...stars to flash..."

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

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Customer reply replied 7 months ago
I'm sorry Louie but I have accidentally pressed start free trial which I' do not want
TV Technician: Louie, Technician replied 7 months ago

Thank you for your kind understanding of automated-systems / machine-generated follow-ups, ads and offers.
Would you still like to continue? ...explore other options?

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Customer reply replied 7 months ago
No thank you please cancel all my details , I will get back later if I wish to continue at some stage thank you
TV Technician: Louie, Technician replied 7 months ago

Done; "...cancel all..." relayed to Customer Support.
Please do not post a reply so as not to re-open the question thread.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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