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I made a coax connection from my cable box but I don’t get a…

Customer Question
I made a coax...

I made a coax connection from my cable box but I don’t get a signal.

Technician's Assistant: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)?

No, just tv

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

I am not using the internet. I am using the cable box that was connected to the old tv

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

The instructions for connecting the input source do not include the coax?.

Submitted: 7 months ago.Category: TV
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Answered in 11 minutes by:
11/27/2017
TV Technician: Karthik Nagarajan,
 replied 7 months ago
Karthik Nagarajan
Category: TV
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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TV Technician: Karthik Nagarajan,
 replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the make and model of the TV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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