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How can I get Netflix on my tv. I don't have Netflix on my…

Customer Question
How can I get...

How can I get Netflix on my tv

Technician's Assistant: Are you getting any error messages when you try to connect to Netflix?

I don't have Netflix on my tv

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

My internet is good. We just got direct tv and it does not have an Netflix app

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No Lol

Submitted: 6 months ago.Category: TV
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Answered in 1 minute by:
11/27/2017
TV Technician: Shahid, Technician replied 6 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,173
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 6 months ago

- Could you please get me the complete model number written on back cover or side panel of TV?

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TV Technician: Shahid, Technician replied 6 months ago

- Could you please get me the complete model number written on back cover or side panel of TV?

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Customer reply replied 6 months ago
Call me at(###) ###-####
TV Technician: Shahid, Technician replied 6 months ago

Please intitate a phone call request at your end that will enable me to make phone call but that premium servcie would cost you extra $26

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TV Technician: Shahid, Technician replied 6 months ago

However, we can find a way here in text chat easily if you could get me your TV model number

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Customer reply replied 6 months ago
Kdl46ex716(###) ###-####
Customer reply replied 6 months ago
Did you get my number
TV Technician: Shahid, Technician replied 6 months ago

Yes, got it

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TV Technician: Shahid, Technician replied 6 months ago

It seems European TV model, are you using it in USA?

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Customer reply replied 6 months ago
usa
Customer reply replied 6 months ago
Did you get that I'm in the hsa
Customer reply replied 6 months ago
usa
TV Technician: Shahid, Technician replied 6 months ago

OK, it needs to connect an external device calls Roku to TV which is video streaming media player and will provide you Netflix and lots more video streaming channels. Please click following link to view Roku devices to select any of your chaoise, however, I would recommend Roku Express device for this TV..

https://www.roku.com/products

Roku device has builtin wifi to connect to internet to receive video streaming. I hope these info will help. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get credit of my work on website.
Thank you.

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TV Technician: Shahid, Technician replied 6 months ago

Do you need any further assistance with this question?

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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,173
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Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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