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Souce button on control does work. SAMSUNG M5300 5SERIES.

Customer Question
Souce button on control...

Souce button on control does work.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

SAMSUNG M5300 5SERIES

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

YES, JUST THE SOURCE BUTTON NEW TV

Technician's Assistant: How long has this been an issue with your M5300? What happened right before this?

TODAY. DISH IS SETTING UP VABLE

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

CABLE

Submitted: 4 months ago.Category: TV
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Answered in 5 minutes by:
11/27/2017
TV Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,654
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 4 months ago

- Could you please get me the complete model number written on back cover or side panel of TV?

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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
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Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Ma. Master Technician Lic. Authorized Warranty Support.

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