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Our remote devices do not work. Sony. When we returned from…

Customer Question
Our remote devices do...

Our remote devices do not work

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Sony

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

When we returned from our summer home . We can turn our TVs on and off but cannot control volume on ond

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

We have 3 remotes. One will turn the TV on but cannot select channel or control volume. The other two do not work at all.

Submitted: 7 months ago.Category: TV
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Answered in 4 hours by:
11/27/2017
TV Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,339
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 7 months ago

First, have you tried replacing the batteries in the remotes?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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