TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Good and you. It's new 4k insignia and I can't pair my

Customer Question
Good and you Technician's...

Good and you

Technician's Assistant: What's the brand and model number of your TV? How old is it?

It's new 4k insignia and I can't pair my wireless bluetooth headphone

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No thanks

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
11/26/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,813
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you tell me the model of both the tv and the headphones please?

Ask Your Own TV Question
Customer reply replied 7 months ago
Ns 50dr620na18
TV Technician: Nathan, Installer replied 7 months ago

What headphones are you using?

Ask Your Own TV Question
Customer reply replied 7 months ago
Optimus bluetooth headset
Customer reply replied 7 months ago
Infidelity
TV Technician: Nathan, Installer replied 7 months ago

Thank you,

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 7 months ago

The headphones are not going to work with this tv, at least not directly.

The bluetooth function on this tv is intended primarily as an input for streaming music from a phone/tablet, not as an output. Even in cases where it may work as an output it would be compatible with only a few specific insignia model sound bars.

The way around this is to use the Digital Audio Out port on the back of the tv. This is a square type port with a little flap/door over it and a red light inside. You connect a fiber optical cable to it, and that fiber optic cable will feed into a bluetooth transmitter: http://amzn.to/1TOPJBU which can then pair up with the headphones.

The added advantage of this is that you can then use the headphones and the tvs own built in speakers simultaneously if you wish.

Best regards,

Nathan

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,813
30,813 Satisfied Customers
Experience: Custom home theater installer, authorized dealer top brands.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
We have an Insignia TV in the bedroom (small, flat screen).
We have an Insignia TV in the bedroom (small, flat screen). The remote has a number in it (NS-RC6NA-14). We are thinking about purchasing a wireless headphone set. Is the TV bluetooth enabled? Also, w… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
We have a new Vizio D50u-D1 and a model number SB3821-C6
we have a new Vizio D50u-D1 and a model number SB3821-C6 soundbar and they work fine. how do we hook up Bluetooth headphones to the t.v.? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My Sennheiser 170 wireless headphones (not cheap) appear to
My Sennheiser 170 wireless headphones (not cheap) appear to have stopped working. Had them for a few years. Tried everything I thought of to get them working again: turned power on and off, replugged … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I am having trouble hooking my insignia tv headphones up to
I am having trouble hooking my insignia tv headphones up to my samsung uhh 58 inch 6 series mu6070. I hooked it up but the headphone only make a buzzing sound … read more
Nathan
Nathan
Installer
Bachelors of Science
30,813 satisfied customers
I have a new pair of Bose wireless Bluetooth headphones. Can
I have a new pair of Bose wireless Bluetooth headphones. Can I pair this with the Vizio model D24-D1 TV and if so, how? Thank you … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
How to I pair my wireless headphones with my Bluetooth on
How to I pair my wireless headphones with my Bluetooth on the Visio tv. I can't find a blue tooth icon … read more
Nathan
Nathan
Installer
Bachelors of Science
30,813 satisfied customers
Just installed mu 9000 should the tv be attached to the hdmi
Just installed mu 9000 should the tv be attached to the hdmi arc connection on my receiver and put in the hdmi 2 on the one connect … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
It's a new Sony. I can't either a Bluetooth connection for
It's a new Sony. I can't either a Bluetooth connection for wireless headphones established, despite following the lengthy instruction in the manuals I printer off for both the Sony headphones and the … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Trying to add a Bluetooth head set. Model 65uh615a. Lg 2.1
Trying to add a Bluetooth head set. Model 65uh615a. Lg 2.1 320w sound bar with Bluetooth capability. The insigna head set would not pair. What are my options … read more
Nathan
Nathan
Installer
Bachelors of Science
30,813 satisfied customers
I JUST BOUGHT A BRAND NEW VIZIO TELLLLEVISION THAT HAS WIFI.
GOOD MORNING, I JUST BOUGHT A BRAND NEW VIZIO TELLLLEVISION THAT HAS WIFI … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I also have a Haier tv but I have a hearing loss and would
I also have a Haier tv but I have a hearing loss and would like to attach an external speaker so that my wife and I can watch together. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Does Insignia 32" have bluetooth? 3 years old. Got it with a
I am trying to connect wireless headphone. Sennheiser. Getting poor results, lots of static. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
What wireless headphones are best with a Vizio 50" he 4K
What wireless headphones are best with a Vizio 50" he 4K ultra tv? I have a pair of beats wireless - will they pair via blue tooth? Thank you.… read more
Nathan
Nathan
Installer
Bachelors of Science
30,813 satisfied customers
Can I get my Panasonic Viera TV (Model # TH-L55ET60A) to
Hi, can I get my Panasonic Viera TV (Model # TH-L55ET60A) to talk with my Sony Bluetooth headphones (Model # MDR-ZX770BN)? Thanks for your help. Barb… read more
Nathan
Nathan
Installer
Bachelors of Science
30,813 satisfied customers
I have a Samsung Smart TV Model Code UA55H6400. Is it
I have a Samsung Smart TV Model Code UA55H6400. Is it possible to use Bluetooth Wireless Headphones with this TV ? I tried to pair Digitech Audio Bluetooth Wireless Headphones (Model AA-2130) with the… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Looking at new LG 65" 4K TV Can I hook up Bluetooth
Looking at new LG 65" 4K TV Can I hook up Bluetooth headphones and listen to TV sound without disturbing others… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Is there a headphone jack on a LC-70TQ15U Sharp HDTV? If not
Is there a headphone jack on a LC-70TQ15U Sharp HDTV? If not is there a way to hook up headphones to this TV?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Hi, I just got a pair of Rocketfish RF-MAB2 bluetooth headphones.
Hi, I just got a pair of Rocketfish RF-MAB2 bluetooth headphones. Is there any way I can use them with the Samsung 1080 P, model LN40A530P1FXZC TV set?… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x