TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a sony 49 inch Bravia tv and i have lost all sound tv…

Customer Question
I have a sony...

I have a sony 49 inch Bravia tv and i have lost all sound tv speakers headphones and home theater

Technician's Assistant: How old is your Bravia?

2017

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Have had it about 6 most

Technician's Assistant: How long has this been an issue with your Bravia? What happened right before this?

This happened today was fine last night no indication of any trouble

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No just sound problem

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 3 minutes by:
11/26/2017
TV Technician: Anthony_Infotech, Technician replied 7 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,262
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 7 months ago

Please reboot the TV and any satellite or cable box by un-plugging both from wall-power wait 5 mins then re-plug back in again,let me know if there is any change please

Anthony

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,262
16,262 Satisfied Customers
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

Anthony_Infotech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I was listing to my TV. Regular TV. I decided to watch
I was listing to my TV. Regular TV. I decided to watch Netflix. when program came on, the sound disappeared. When I turned netflix off, and go back to regular tv, the sound is still gone. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a 2017 model # UN49KU7000FXZA smart t. I am hearing
I have a 2017 model # UN49KU7000FXZA smart t. I am hearing impared and need to know what headphones are compatable wit that TV. Thanks. … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Have attached a Sennheiser headphone to my Sony Bravia 49 X
Have attached a Sennheiser headphone to my Sony Bravia 49 X 7000D Series, speakers on the Tg go off when we plug into the audio socket, how can we rotate the sound between the headphones and tv withou… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a sony 55 inch Bravia tv. The arc channel has stopped
I have a sony 55 inch Bravia tv. The arc channel has stopped working. I had a tv repairman out. He confirmed the arc was not working, retired where the cable box now goes through the home theater syst… read more
Anthony_Infotech
Anthony_Infotech
Technician
Vocational, Technical or Trade Scho
16,262 satisfied customers
My sony bravia (xbr-55x85od) stopped producing sound. What
my sony bravia (xbr-55x85od) stopped producing sound. What can I do? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My Sony TV is a Bravia 55X50C. It is Bluetooth capable, but
My Sony TV is a Bravia 55X50C. It is Bluetooth capable, but I am unable to connect by JBL Bluetooth earbuds. Just doesn't recognize them. I then tried connecting my Sennheiser HD 4.40BT Bluetooth head… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a 6 mo old Sony Bravia 43" TV. The scree n is on a
Hi, I have a 6 mo old Sony Bravia 43" TV. The scree n is on a site with lots of boxes on it, but it does not respond to my remots at all. I don't know how this screen got here and I just want to get m… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We bought Sony wireless noice cancel noice stereo headsets
We bought Sony wireless noice cancel noice stereo headsets in Helsinki airport on 9 Oct 2017 before boarding on a flight to Brisbane Australia. We were hoping to use them on board for noice blocking. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
We just bought a new Sony Bravia to replace our old Sony. On
We just bought a new Sony Bravia to replace our old Sony. On the old sony I could use my sony wireless headphones and keep the TV sound on for the rest of the family. How do I do this with the new TV?… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Sony Bravia tv. I also have a Sony 55 inch Sony tv.
I have a Sony Bravia tv. I also have a Sony 55 inch Sony tv. Has czb jgk … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Have a CLD 980 laserdisc player purchased brand new yrs ago.
Have a CLD 980 laserdisc player purchased brand new yrs ago. Worked fine. Stored clean dry cabinet for 6 yrs. now I get sound but no pic when hooked to HDTV via RCA plugs … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Just (7/28/2016) purchased and connected Home Theater System
Just (7/28/2016) purchased and connected Home Theater System BDV-N5200W per instructions and the surround sound amplifier will not connect to system. Also, when I have the TV (Sony Bravia KDL-46V3000)… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Vizio TV and today, the sound suddenly stopped
Hello, I have a Vizio TV and today, the sound suddenly stopped working. I'm not sure if my son did something with one of the remotes or something, but I've tried everything; it's all components too (c… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
purchased BRAVIA MODEL # ***** , HAVE A THEATRE SYSTEM
purchased BRAVIA MODEL # ***** , HAVE A THEATRE SYSTEM MODEL# ***** . CANNOT GET THE EXTERNAL SPEAKERS TO WOR , HAVE SET ALL TV SOUND TO SET TO EXTERNAL SPEAKERS. CHANGED TO THIS TV FROM A OLD BRAVIA … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I Have a Panasonic TC-32LX44 with no sound at all tried everything,
I Have a Panasonic TC-32LX44 with no sound at all tried everything, So would changing the main board fix this?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
trying to do sony sync but sony home theather doesnt show.
trying to do sony sync but sony home theather doesnt show. So i try going to sync menu on tv remote and try to go to tv control but its not lit, what can i do?… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Im having trouble setting up the following Sony Bravia
I'm having trouble setting up the following: Sony Bravia KDL32S5100 1080p 3HDMI; Sony Bravia Home Theater System DAV-HDX285; Motorola Cable Box provided by Comcast DCT3412 I Dual tuner DVR with TiVo. … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
i bought a 46 inch sony and i cant get the earphones to work.
i bought a 46 inch sony and i can't get the earphones to work. I plugged them in and nothing happens. How do i get the sound in the earphones… read more
Neil
Neil
Associate Degree
2,630 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x