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Is it possible to replace the remote for our VIZIO tv?

Customer Question
Is it possible to...

Is it possible to replace the remote for our VIZIO tv?

Technician's Assistant: What VIZIO model do you have? How old is it?

Approximately 7 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I'm not sure what you mean. ???

Technician's Assistant: How long has this been an issue with your VIZIO? What happened right before this?

It just doesn't connect - not for on/off or volume or changing the channels. E470BL

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

We have two other VIZIO remotes that work fine for their respective TVs.

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
11/26/2017
TV Technician: Mike G., Technician replied 7 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,454
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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TV Technician: Mike G., Technician replied 7 months ago

Are you sure you are asking about the VIZIO remotes? not remotes supplied by your channel provider like comcast or directv or time warner etc.

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