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I have the monitor attached t my laptop and the TV mode is…

Customer Question
I have the monitor...

I have the monitor attached t my laptop and the TV mode is on for some reason and I cannot find the remote control. model is 1080 P .. It says please run channel auto scan. Thank you

Technician's Assistant: What is the model of your TV?

I am not using it for a TV only a monitor for my laptop

Technician's Assistant: What menu options can you access, if any?

It shows picture and please run channel auto scan

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I don't thin so. Thanks

Submitted: 7 months ago.Category: TV
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Customer reply replied 7 months ago
I have a HP Labtop and the AOC monitor is connected so I can use 2 screens. My granddaughter was playing around and I am assuming she hit some button. I need to get it back to a monitor not the TV mode. Thank you,
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 30 minutes by:
11/26/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,813
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you tell me where (which port) on the tv that the laptop is connected to?

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Customer reply replied 7 months ago
Please cancel my order. There was no call and I resolved the issue.
TV Technician: Nathan, Installer replied 7 months ago

You may do that from the help page

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