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I'm not getting no sound. HDMI. I have an LG tv if that is…

Customer Question
I'm not getting no...

I'm not getting no sound

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

HDMI

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I have an LG tv if that is helpful

Submitted: 8 months ago.Category: TV
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Answered in 5 minutes by:
11/26/2017
TV Technician: Mike G., Technician replied 8 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,615
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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TV Technician: Mike G., Technician replied 8 months ago

Please tell me everything that is connected into the tv?

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 8 months ago

Please tell me everything that is connected into the tv?

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Customer reply replied 8 months ago
I have an HDMI cable connected from the sound bar to the tv HDMI 1 like it told me in the book
Customer reply replied 8 months ago
I turned on my simplink
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