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I am doing setup and the screen is locked on the "what brand…

Customer Question
I am doing setup...

I am doing setup and the screen is locked on the "what brand of audio reciever do you have?" how do i get this back to the mewnue and not set up a reciever?

Technician's Assistant: Who makes your speaker or sound system?

I just want to use the tv

Technician's Assistant: What have you tried so far with your sound system?

To scroll it back up, it is currently on B&W

Submitted: 7 months ago.Category: TV
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Answered in 13 hours by:
11/26/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,626
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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