TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I️ am trying to connect Apple TV and my I phone 7 but keep…

Customer Question
I️ am trying to connect...
I️ am trying to connect Apple TV and my I phone 7 but keep getting an error message 301009
Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 14 hours by:
11/26/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,619
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own TV Question
Customer reply replied 7 months ago
No thank I️ got it
TV Technician: Harry, Customer Service replied 7 months ago

Thank you.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Have Panasonic smart tv - will not connect to internet.
have Panasonic smart tv - will not connect to internet. Provided says that its a connection problem with tv. error message says no Ethernet connection. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I need a pronto hex codes for the input command for my tv.
I need a pronto hex codes for the input command for my tv. the model #LRK40G45RQD … read more
Harry
Harry
Customer Service
2,619 satisfied customers
I have a new Comcast box that will not let me go beyond
I have a new Comcast box that will not let me go beyond picking a language and is tied up Sara … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a Panasonic TV model TC-P55GT30. While watching a
I have a Panasonic TV model TC-P55GT30. While watching a Netflix show through Apple TV access, I received an error message: "The HD content protection of your display has been compromised. Please use … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a MacBook and Apple TV and videos that I have
I have a MacBook and Apple TV and videos that I have purchased in iTunes but I get an error when I try to stream them to my TV I get a H PCP error… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I am on my free one month trial. I have started watching
I am on my free one month trial. I have started watching "Crown' and have seen the first 6 programs of year 1. I am unable to see 7 or 8 and have tried for the past three night. The TV continues to te… read more
Harry
Harry
Customer Service
2,619 satisfied customers
Want to activate my network on my TV KDL55HX800. I had it
want to activate my network on my TV KDL55HX800. I had it activated once.Put in a Mac Time Machine as my router. Can't get it to activate when I hit the Internet Refresh button. The network details ar… read more
Harry
Harry
Customer Service
2,619 satisfied customers
I just added acorn TV and I have apple tv, but I can't
I just added acorn TV and I have apple tv, but I can't figure out how to view acorn on apple tv … read more
Harry
Harry
Customer Service
2,619 satisfied customers
I️ was watching my TV and the sound suddenly went off. Let
I️ was watching my TV and the sound suddenly went off … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My sharp tv has an error message, it is 9 years old, my
changed the tv imput from cable to watch apple tv and it popped up… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
How do I get rid of the "Simplink" message on my LG screen??
How do I get rid of the "Simplink" message on my LG screen?? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Pioneer Elite (60") and am receiving an S05 error
I have a Pioneer Elite (60") and am receiving an S05 error message "internal power circuits shut down possible speaker cable damage" I use only a sonos playbar connected to the tv through an optical a… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a 2004 Sony KV-34HS420 TV complete with HDMI input.
I have a 2004 Sony KV-34HS420 TV complete with HDMI input. I'm trying to hook up a third generation Apple TV through HDMI, but nothing is working. There doesn't even seem to be an HDMI input setting i… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Have a pioneer elite plasma tv. Just bought a Roku stick to
Customer: Have a pioneer elite plasma tv. Just bought a Roku stick to get amazon streaming. Keep getting an error message CEC 100. Can't seem to get it to shut off... … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Sony KDL46z4100. Tried to rent a movie via both Apple
I have a Sony KDL46z4100. Tried to rent a movie via both Apple TV (v2) and Fire stick. Both giving me hdcp errors. Tried watching a movie I purchased on iTunes and watched maybe a moth ago, getting sa… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have an aquos lc-52le81oun. am trying to connect Apple TV.
I have an aquos lc-52le81oun. am trying to connect Apple TV. Apple instructions tell me to turn on TV and "select a network". How do I do this?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
All of a sudden my 55HDS52 TV wont let us watch a DVD. Could
All of a sudden my 55HDS52 TV won't let us watch a DVD. Could there be something with firmware and HDCP?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Gateway Plasma TV (GTW-P42M102), purchased in 2003.
I have a Gateway Plasma TV (GTW-P42M102), purchased in 2003. I am trying to stream Movies from Netflix via Apple TV to it. I have hooked up the Apple TV to the DVI slot on the TV, and have a separate … read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x