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My roku tv ia allways buffering when im using my phone as n…

Customer Question
Hello my roku tv...

Hello my roku tv ia allways buffering when im using my phone as n hotspot any suggestions

Technician's Assistant: What Roku model do you have? How old is it?

The insignia itsonly a year old and it allways does it

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes the menu works

Technician's Assistant: How long has this been an issue with your Roku? What happened right before this?

Since we purchased it , it is in our rv and we use our phones hotspot to watch hulu and netflix i also pay 15v bucks amonth for the roku

Submitted: 7 months ago.Category: TV
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Answered in 2 hours by:
11/25/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,617
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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