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My smart tv will not come on. It is plugged in, the breaker…

Customer Question
My smart tv will...

My smart tv will not come on. It is plugged in, the breaker has not blown, and I cannot find where a fuse would be. I have it wired through a receiver, and the cable and sound all work.... just no TV.... not even the power indicator light.

Technician's Assistant: Is your TV connected to a surge protector or power strip?

Not that I can see... but all systems are plugged into the same place... no power surges since it went off

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

No, but i will... i just unplugged for 1-2 seconds just to make sure it was plugged in

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I just unplugged it and will replug in 2 minutes

Submitted: 7 months ago.Category: TV
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Answered in 2 minutes by:
11/25/2017
TV Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,321
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 7 months ago

- Could you please get me the complete model number written on back cover or side panel of TV?
- Does power indicator light on TV turn On solid or blink when press power button?

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Customer reply replied 7 months ago
No light at all. Usually when it’s off a red light is on. But not now
TV Technician: Shahid, Technician replied 7 months ago

OK - Could you please get me the complete model number written on back cover or side panel of TV?

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Customer reply replied 7 months ago
I am trying to get it down off the wall mount because no number on the edge.
TV Technician: Shahid, Technician replied 7 months ago

OK, please take your time

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