TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Tv picture is freezing with sound going in and out. No I…

Customer Question
Tv picture is freezing...

Tv picture is freezing with sound going in and out.

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

No I actually have a wireless setup

Technician's Assistant: Was there a power outage recently?

Maybe a week ago

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No just wanting to solve that issue

Submitted: 4 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
11/25/2017
TV Technician: Aric, Technician replied 4 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,660
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 4 months ago

What's the model number off of the back of the TV and how old is it please?

Ask Your Own TV Question
Customer reply replied 4 months ago
I can’t really get to the model # it’s mounted on the wall and I’m not sure of the age.
TV Technician: Sam Dennis Bradley, Technician replied 4 months ago
Sam Dennis Bradley
Sam Dennis Bradley, Technician
Category: TV
Satisfied Customers: 155
Experience: Have been repairing tv's since 1981 and always learning and researching the newest technology. Currently operating a TV repair shop online as well as offline.
Verified

it sounds like your main board is going out is this a smart tv?

Ask Your Own TV Question
TV Technician: Sam Dennis Bradley, Technician replied 4 months ago

ok it may have tried to update smart tvs are bad for that even if they are off what may have happen is it updated and did not install the update correctly so it may have corrupted the processor on the main board causing the tv not to operate the way its supposed to you may have to replace the main board you can find one on eBay its not hard to replace

Ask Your Own TV Question
Customer reply replied 4 months ago
Thanks
TV Technician: Sam Dennis Bradley, Technician replied 4 months ago

your welcome you can find the board on eBay using your tvs model number

Ask Your Own TV Question
TV Technician: Sam Dennis Bradley, Technician replied 4 months ago

once you replace that board it will make your tv new again

Ask Your Own TV Question
TV Technician: Sam Dennis Bradley, Technician replied 4 months ago

if this info helps if you dont care to send me a rating it would help a lot thanks

Ask Your Own TV Question
Was this answer helpful?
Ask Sam Dennis Bradley Your Own Question
Sam Dennis Bradley
Sam Dennis Bradley
Sam Dennis Bradley, Technician
Category: TV
Satisfied Customers: 155
155 Satisfied Customers
Experience: Have been repairing tv's since 1981 and always learning and researching the newest technology. Currently operating a TV repair shop online as well as offline.

Sam Dennis Bradley is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Does the Westinghouse smart tv have a Bluetooth feature? And
Does the Westinghouse smart tv have a Bluetooth feature? And how do I turn it on ? Also is there a way to hook up my ipad2 to it to stream tv, movies and the like ?… read more
Jack
Jack
technician
factory trained engineer
2,161 satisfied customers
How to add Acorn TV to Smart TV to stream programs?
How can I add the Acorn TV to the Smart TV so I can stream the programs like I can with Netflix?… read more
Aric
Aric
Technician
46,660 satisfied customers
Vizio Smart TV is locked up with remote not working
My Vizio Smart TV is locked up and the remote will not work to power down; nor do the TV buttons work. Have to unplug the TV to shut it off. When I plug it back in, it goes right to the same channel a… read more
Aric
Aric
Technician
46,660 satisfied customers
Y Smart TV (Vizio) says that it is not connected to the
y Smart TV (Vizio) says that it is not connected to the inertnet. the internet is working on other products in the home. How do I reconnectM … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Is the LC-42SB45U model a smart TV. Sharp. LC-42sb45u is the
no issues. wondering if this TV will accept a fire stick … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,069 satisfied customers
Do I have a smart TV. Do I have a smart TV. IEmerson model
Do I have a smart TV JA: What's the brand and model number of your TV? How old is it? Customer: Do I have a smart TV JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Cust… read more
Jack
Jack
technician
factory trained engineer
2,161 satisfied customers
MY SMART TV KEEPS REPEATING THE SMART TV SCREEN AND THE FIVE
MY SMART TV KEEPS REPEATING THE SMART TV SCREEN AND THE FIVE ICON SCREEN AND RARELY GOES BEYOND THAT. THE ONLY WAY TO STOP IT IS TO PULL THE PLUG … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
My 55" Samsung smart TV blinks 5 times smart TV logo comes
My 55" Samsung smart TV blinks 5 times smart TV logo comes on for a second then goes blank and no sound … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
I have a Avision $K smart tv. The HDMI inputs have stopped
Good morning. I have a Avision $K smart tv. The HDMI inputs have stopped working. … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Won't stay o hdmi source. Samsung smart tv 2-3 years.
Samsung smart tv 2-3 years. O22cc3xf2000877n. 55 inch … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
I have problem with calibration Hdmi for samsung smart tv.
Second opinion] I have problem with calibration Hdmi for samsung smart tv … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
Screen went black 5years old smart tv 40" Hdmi cable. Bottom
Screen went black 5years old smart tv 40" JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? Customer: Hdmi cable JA: Was there a power outage recently? C… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
Have a new Samsung smartly and. Smart tv and the HDMI cable
smart tv and the HDMI cable is connected but no signal … read more
Aric
Aric
Technician
46,660 satisfied customers
Samsung smart tv wont send audio via HDMI. Anynet+ enabled.
Samsung smart tv wont send audio via HDMI. Anynet+ enabled … read more
Louie
Louie
Technician
Associate Degree
2,950 satisfied customers
Bought a new LG smart tv and have hooked up the HDMI cable
Bought a new LG smart tv and have hooked up the HDMI cable from the direct tv receiver to the HDMI In port the tv will not connect with direct tv … read more
Harry
Harry
1,383 satisfied customers
If I have a Smart TV with an HDMI outlet, do I still need
If I have a Smart TV with an HDMI outlet, do I still need and HD Antennae? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
Samsung smart tv. will not turn on. Samsung smart tv
working fine last night. I went to turn it on today and only had volume for a few seconds so I turned it off and now it won't turn back on. No picture. … read more
Aric
Aric
Technician
46,660 satisfied customers
Just got a new Samsung SMART TV don't have HDMI for this TV
just got a new Samsung SMART TV don't have HDMI for this TV however, I was told my receiver is bad.. My Radio, CD player and DVD player work just fine! The picture is black and goes in and out occasio… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x