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I can only get 1 station on my tv the channel selector wont…

Customer Question
I can only get...

I can only get 1 station on my tv the channel selector wont go up or down

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Insignia 3 0r 4yrs old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No

Technician's Assistant: How long has this been an issue with your Insignia? What happened right before this?

I couldnt get anything but channel 4 i changed the batteries but it didnt work

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I just want to chang the channel

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
11/24/2017
TV Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,300
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 7 months ago

- Do you use cable remote to change channel on this TV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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